CRES Coordinator

CRES Coordinator

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:

Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

Job Summary

Highly organized, proactive, and detail-oriented professional responsible for managing daily office and facility operations. This role ensures a safe, efficient, and well-maintained workplace by coordinating maintenance, vendor services, and employee-facing support activities, including visitor management and onboarding.

Key Responsibilities

Facility Operations

• Manage general office maintenance, including coordinating repairs and addressing facility and equipment-related issues (e.g., multifunction devices, office supplies, water fountains, coffee machines)

• Maintain accurate records of maintenance activities, vendor contracts, and compliance documentation

• Conduct regular facility inspections to identify maintenance needs and potential safety hazards

• Maintain preventive maintenance schedules for office equipment and systems, ensuring timely completion

• Coordinate with vendors for janitorial, pest control, waste removal, and other facility services

• Serve as the primary office contact for vendor services (e.g., utilities, coffee service, vending, logistics, office supplies, mail distribution, and document shredding), ensuring cost-effective solutions and recommending alternatives as appropriate

• Support space planning initiatives, including coordinating office moves, furniture arrangements, and equipment setup

• Maintain up-to-date seating charts and floor plans; monitor space utilization and provide updates to Corporate Services and site leadership

• Coordinate procurement, installation, and maintenance of furniture and systems in accordance with company standards

• Manage inventory of office consumables (e.g., shipping and stationery supplies, pantry items), ensuring appropriate stock levels

• Oversee selection, placement, and maintenance of interior plants

• Manage incoming and outgoing mail processes and coordinate distribution services efficiently

Workplace Experience & Reception

• Serve as the primary reception contact, including greeting visitors, supporting meetings, and directing inquiries to appropriate personnel

• Support employee engagement activities , including coordinating onsite events, initiatives, and programs that enhance workplace experience and foster a positive office culture

• Partner with the Employee Onboarding team to welcome new hires and provide office tours, ensuring a positive onboarding experience

Safety, Security & Business Continuity

• Administer badge access systems in accordance with security protocols

• Support the development and maintenance of the Business Continuity Plan, Emergency Response Plan, and Facility Manual

• Communicate building updates and safety notifications to employees as directed by Corporate Services

• Serve as the site lead for evacuations and life safety procedures, ensuring compliance with local requirements

• Ensure compliance with applicable local, state, and federal regulations related to workplace safety, accessibility, and facility operations (e.g., OSHA standards, fire/life safety codes, ADA requirements)

• Support internal and external audits, inspections, and compliance reviews by maintaining documentation and coordinating corrective actions as needed

Vendor & Financial Management

• Manage processing of facility-related invoices and purchase requisitions

• Support budget tracking and assist with preparation of the site-level Corporate Services budget as needed

Energy Management & Sustainability

• Monitor energy usage and support sustainability initiatives to promote efficient resource utilization within the office

Records & Administrative Support

• Support Records Governance (RIG) initiatives, including coordinating records storage, return, and secure disposal

• Act as a liaison between the business and third-party records management vendors

• Maintain and update office location pages on SharePoint, ensuring accuracy of site-related information

• Serve as a point of contact for landlord relations, addressing facility-related concerns as needed

• Perform other duties as assigned; minimal travel may be required (up to 25%)

Qualifications

• High school diploma or equivalent combination of education and experience

• Experience supporting office or facility operations preferred

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)

• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines

• Effective verbal, written, and interpersonal communication skills

• Ability to work effectively with all levels of the organization

• Familiarity with facility operations, safety standards, or regulatory requirements preferred

Disclaimer

• The responsibilities listed in this job description are not exhaustive. The Company reserves the right to assign additional duties and responsibilities as needed without prior notice.

• Equivalent experience, skills, and/or education will be considered in lieu of stated qualifications.

At  Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:

$40,900.00 - $69,500.00

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

The CRES Coordinator plays a critical role in supporting the daily operations of the office, ensuring a seamless and efficient workplace experience for both employees and clients. This position serves as the primary point of contact for site-related needs, managing office logistics, vendor coordination, meeting and event support, and new hire onboarding, while also maintaining space planning, operational standards, and safety protocols to ensure smooth, compliant, and well-functioning site operations.