Manager of Information Technology

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MANAGER OF INFORMATION TECHNOLOGY

JOB SUMMARY

Analyze our current systems and assets, recommend, and implement solutions and upgrades, and provide training. This position exercises discretion and independent judgement with respect to matters of significance.

ESSENTIAL DUTIES

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Own projects, solutions, and key responsibilities within a larger business initiative.
• Handle business-critical IT tasks and systems administration.
• Research and evaluate emerging technologies, hardware, and software.
• Track and maintain hardware and software inventory.
• Daily and monthly responsibilities
• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions.
• Continuously analyze current processes, technologies, and vendors to identify areas of improvement.
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
• Train employees in both software and hardware, troubleshooting, and provides technical support when needed.
• Develop & execute disaster procedures and test & maintain data backups.
• Vendor Management
• Technology and Cybersecurity Audit Management

This is not intended to be all-inclusive, and the employee will also perform other related business duties.

DIRECT REPORTS

5 - (2) Systems Administrator, (3) Help Desk Specialist

This role directly supervises nonsupervisory employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. All hiring, coaching, performance management and terminations are to be in coordination with HR support and approval.

JOB QUALIFICATIONS AND REQUIREMENTS

• Education: Bachelor's in technology or computer science an equivalent demonstrated on-the-job experience in combination with related certifications and/or on-the job experience is acceptable.
• 7+ years' experience in IT management in a supervisory role
• Experience with or knowledge of scripting languages like MS PowerShell, automation tools such as Remote Machine Management (RMM), Microsoft Server and PC operating systems, Microsoft 365, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.

SKILLS/CORE COMPETENCIES

• Technical Professional Knowledge
• Teamwork and Cooperation
• Communication
• Analysis/Problem Assessment
• Team Leadership
• Initiative/Discretionary Effort
• Analytical Thinking
• Attention to Detail
• Customer Service Orientation

WORK ENVIRONMENT AND EXPECTATIONS

• Job duties are performed mainly within an established office environment under normal lighting and climate-controlled tolerances. The noise level in the work environment is usually low to moderate.

The work environments are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

• Prolonged periods of standing and walking.
• Requires lifting, positioning, pushing, and/or pulling.
• Prolonged periods sitting at a desk and working on a computer.

This does not constitute a written or implied contract of employment. This is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.

Fujitec America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable statutorily protected group status under local, state, or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be authorized to work for any employer in the U.S. We are currently unable to sponsor or take over sponsorship of an employment visa.