Information Technology Generalist

Job Description

Job Description

**Now Offering DailyPay**

Otterbein Senior Life has an opening for a fulltime, salaried IT Generalist . This position is located at Otterbein SeniorLife in Pemberville, OH . The candidate will perform general maintenance and end user support tasks as well as analyze, troubleshoot and repair computer systems, hardware & peripheral equipment, both remotely and on-site. The position will do frequent travel to all Otterbein northern Ohio sites including Marblehead, Perrysburg, Monclova, Sylvania, Toledo, Cridersville, St. Mary's and Pemberville.

Responsibilities:

• Provide hands-on & remote-controlled workstation support services
• Repair, rebuild & replace desktop & laptop systems
• Resolve dial tone & other phone system issues
• Documentation – Inventory, Helpdesk, Hardware & Software
• Support organization-wide Hikvision Camera System
• Support organization-wide server-based Nurse & Emergency Call Systems
• Respond to after-hours support calls on a rotation basis with other team members
• Day trips to northern Ohio Otterbein locations to resolve issues requiring an onsite visit

Qualifications:

• Minimum 2 years' experience supporting the I/T needs for multiple locations
• Customer 1st Mentality
• Proficient with MS Office Suite of products
• Knowledge & working experience with Active Directory
• Knowledge & working experience with Microsoft Windows O/S
• Knowledge of network cabling
• Organized and Detail Oriented
• A+ certification (additional I/T related certification is a plus)
• BS degree with an I/T or business related major or equivalent work experience
• Experience with Office365, working in a hybrid environment
• Strong written, verbal & interpersonal communications skills as well as an ability to work well independently & in a team environment.

BENEFITS*

Health & Wellness

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support

Financial Security

• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Access to DailyPay , enabling you to access up to 100% of your earned wages on a daily basis
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection

Growth & Development

• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Apply today and begin a meaningful career as an IT Generalist at Otterbein!