Foreign Exchange Operations Officer

OPERATIONS OFFICER

WHAT IS THE OPPORTUNITY?

City National Bank is looking for a Back Office Operations Specialist within Capital Markets Operations. The ideal candidate will have a strong Foreign Exchange back-office knowledge. This role is responsible for processing transactions that support Foreign Exchange Sales & Trading. This role requires the ability to work in a fast-paced environment and multitask with strong communication skills. Additional responsibilities include internal communicating with Technology, Compliance, Risk, Sales and Trading internal partners. The Operations Specialist will follow policies and procedures with company standards and analyzing current processes, identifying opportunities to improvements.

What you will do

• Provide support for FX Spots, Forwards, NDFs etc.
• Subject Matter Expert in all Back-Office operations.
• Interact with clients, teammates from the LOB and other support teammates to process requests and resolve issues.
• Strong organizational skills and ability to multitask are crucial.
• Collaborate with colleagues and business leaders to identify opportunities for improvement and root causes.
• Collaborate with peers across the organization to identify and submit updates to policy and procedural gaps.
• Ensure functional procedures and controls are being followed and maintained
• Perform BSA/AML/OFAC reviews of client transactions as applicable to the departmental assignment.
• Strong interpersonal, communication and relationship building skills.
• Identify opportunities to improve processes and drive customer satisfaction, share findings and recommendations with management.

Must-Have*

• Bachelor's Degree or equivalent
• At least three years supervisory experience

Skills and Knowledge

• Preferred 2-3 years of Foreign Exchange Operations Banking experience
• Excellent verbal / written communication and organizational skills
• Problem resolution / investigative abilities and meticulous
• Must be an initiative-taker with the ability to work independently and in a team setting with minimal supervision.
• Extremely dependable and superior time-management skill
• Bachelor's degree in business or related field preferred.

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.