German Speaking Customer Service for Sports Betting Platform - Work In Greece

German Speaking Customer Service for Sports Betting Platform - Work In Greece

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Mercier Consultancy MD provided pay range

This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives for a Sports Betting Platform, with the unique chance to work in Greece. If you have a passion for sports and customer service, this role offers a vibrant environment and the opportunity to engage with sports enthusiasts in the German language.

Key Responsibilities

• Assist customers with inquiries related to sports betting, including account management, betting options, and promotions via phone, email, and live chat in German
• Provide guidance on using the sports betting platform and explain features, odds, and betting rules
• Handle complaints and resolve issues with a focus on customer satisfaction
• Document customer interactions and feedback accurately in the CRM system
• Collaborate with internal teams to enhance the customer experience and promote responsible betting
• Stay informed about sports events, betting trends, and platform updates to provide relevant information to customers

Requirements

• Fluency in German (both written and spoken) is essential; knowledge of English is a plus
• Previous experience in customer service, ideally in the gaming or sports betting industry
• Strong communication skills and the ability to build rapport with customers
• Passion for sports and knowledge of various sports events and betting terminology
• Excellent problem-solving skills and a proactive, customer‑centric approach
• Ability to work efficiently in a fast‑paced environment and manage multiple inquiries
• Willingness to relocate to Greece and work flexible hours, including evenings and weekends as necessary

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More...

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

Industries

IT Services and IT Consulting

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