Insurance Customer Service Representative

Job Description

Job Description

A fun, fast-paced, growing insurance agency is looking for the right candidate to fill our Customer Service Representative Position. The position is either part-time or full-time with flexible mid-day hours, scheduling client appointments, completing administrative tasks, helping with claims and calling referrals for insurance quotes. Apply now and we will contact you directly to learn more.

**All applicants will receive an online assessment upon applying. You MUST complete this assessment to be further considered.**

Hourly Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities

Evenings Off

Hands on Training

Mon-Fri Schedule

Flexible Schedule

Paid Time Off (PTO)

Paid Vacations

Pay Raise Opportunities

Free Coffee

Supplemental Health Insurance

Employee Discounts

Mentorship with Experienced Agent

Licensing Assistance

Paid Continuing Education

Weekends off

Dental Insurance

Vision Insurance

Long-Term Career Growth

Work-Life Balance

Paid Holidays

• Schedule appointments for agent and agency producers.
• Assist in claims reporting.
• Process administrative tasks including document processing.
• Assist with commercial insurance renewal documentation.
• Process policy changes as needed.
• Process policy billing issues and documentation alerts.
• Treat each customer contact as a cross and up-sell opportunity.
• Process acord forms for renewing commercial policies.
• Warm calls to existing clients and referrals.

• Must be experienced in P&C Customer Service. Pay structure is based upon experience & expertise.
• Proficiency to multi-task, follow-thru and follow-up.
• Strong work ethic.
• Strong communication skills, both oral and written.
• Experience with Outlook/email and adminstrative tasks.
• Possess the ability to handle objections.
• Previous marketing experience a plus.
• Proficiency in data processing and documentation.
• Highly Proficient with attention to detail.
• Professional Phone Etiquette.