Billing Coordinator

The Billing Coordinator is primarily responsible for all aspects of billing for various attorneys of Shumaker. They will provide support in client and matter management, review and edit drafts, post into internal and external software programs, and follow up on collection actions. Interactions with internal working teams and managing deadline-sensitive billing tasks will be an important part of this role, along with creating and updating numerous documents for reporting purposes.

Where You'll Work

The Billing Coordinator is an hourly non-exempt position and will work fully onsite from one of the following offices: Columbus, Ohio; Tampa, Florida; or Charlotte, North Carolina.

What You'll Do

• Documents and understands client-billing engagements.
• Reviews and edits all draft invoices prior to attorney review.
• Edits and processes final invoices using 3E billing software.
• Distributes final invoices upon completion of revisions electronically or by mail.
• Utilizes third party electronic billing vendor websites for submission of electronic invoices.
• Submits new timekeepers/rates to various e-billing vendor sites.
• Works closely with attorneys and assistants to obtain accrual information and submits by monthly deadline.
• Follows up on electronic billing status updates and required actions (appeals, amendments, write offs, etc.)
• Follows up on collection actions for responsible attorneys.
• Works with internal working team to meet month end deadlines.
• Serves as primary point of contact for billing team on troubleshooting complex matters.
• Manages the Electronic Billing Hub (EBH) Status Report, tracking submission progress and partnering with the Billing Team to address discrepancies and ensure timely resolution.
• Assists the Billing Manager with the preparation, review, and distribution of billing-related reports as needed.
• Manages team meetings to promote engagement and shared ownership, empowering each Billing Coordinator to lead discussions.

What We’re Looking For

• At least 5+ years of legal billing experience.
• Minimum of an associate’s degree or equivalent billing experience.
• Working experience in accounting systems, experience with Elite 3E preferred.
• A strong background with widely used billing platforms such as Legal Tracker, Tymetrix, Collaborati, and Counsel Link, including but not limited to Electronic Billing Hub (EBH).
• Strong verbal and written communication skills.
• Able to manage multiple priorities and deadlines independently while maintaining organization with a strong attention to detail.
• Strong analytical, math and problem-solving skills.
• High level of understanding of MS Outlook, Word, and Excel.

Who We Are

We’re not just another law firm - we’re something different. At Shumaker, our professional staff are the backbone of our success, providing the essential support that enables our firm to thrive. From operations and finance to marketing and technology, our team members enjoy a collaborative, people-first culture where their contributions truly make an impact. As one of the 200 largest law firms in the United States, we’re looking for talented professionals who want to grow their careers and be part of a firm that values dedication, teamwork, and innovation.

Physical Requirements

• Sitting frequently, six out of eight hours per day. Sitting position static for up to one-half hour at a time.
• Lifting and carrying up to 10 pounds occasionally, up to one hour per day.
• Bending and stooping occasionally, up to one-half hour per day.

We are committed to providing reasonable accommodations to individuals with disabilities to ensure equal access to employment opportunities. If you require accommodations during the application or interview process, please let us know.

Notice to Recruiters: We are not accepting outside recruiter applications at this time. If you have any questions, please reach out to Colleen Miller, Director of Recruitment at [email protected]. Kindly do not contact attorneys or other employees directly.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.