Global Key Account Manager

AkzoNobel
Strongsville, OH

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

The purpose of this role is to ensure that adequate resources and capability (people and processes) reside within the business to manage business relationships with nominated Key Accounts (current customers and new prospects) where the business has significant dependency on the accounts from a strategic perspective and with nominated Brands (Coca-Cola, Pepsi, Monster + some regional brands) for specification selling.

Key Responsibilities

Value creation activities
• Create and execute Key Account & Brand Plan globally & Regional for North America aligned with Regional Segment & Marketing plan
• Drive specification selling at certain Packaging brands like Pepsi, Coca-Cola Globally
• Develop relevant Commercial pipeline for respective Key accounts
• Lead commercial negotiation for contract of each yearly value – €10 to 20 mln/contract
• Deliver financial KPIs from budget to actual regional P&L
• Deliver financial KPIs from budget to actual consolidated global Key accounts P&L
• Lead specific Beverage Ends sub-segment global business development - growth potential by 2026 €20mln and expected €75mln
• Mitigate risk of claims as packaging business expose AkzoNobel to multi-million potential claims
• Drive innovation through Key accounts

Supporting cross-functional activities
• Develop and maintain contact map within each Key account – at all reporting level and across all functions
• Drive Continuous Improvement across the organization to generate value to customers – Service, capability, efficiency and productivity
• and when happening the role is key in mitigating the impact through a drastic and efficient key stakeholder management
• Enhance Key Account management capability across the entire organization and across all functions
• Collaborate with cross functional teams including relevant teams at the key accounts to prioritize new developments, make plans for trials, etc…
• Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency
• Steward new business development projects opposite Key Account requirements
• Contribute to and provide input as a member of the global Key Account team and the regional commercial teams especially for Market Intelligence New product development, IBP and CRM

Level of autonomy (decision making and independent judgement)
• Translate complex pricing market intelligence to position AkzoNobel price offer as most competitive
• Negotiates and makes decisions with customers within the boundaries agreed with his/her manager, and therefore act in full autonomy once on the market
• Ddevelop and deploy the Key Account Strategy alongside internal stake holders. He/she is acting as a true leader e.g. an orchestra conductor
• Decide on the package offer (Products/Service/Price) to be made to customers, managing his/her Key account profitability independently. For example, can decide on lower level of margin in certain countries if it helps growing the business and increasing profitability at a bigger scale like regionally or globally

Job Requirements

• Minimum Bachelor Degree in Business Management or related field. Masters of Business Administration in related field preferred
• Knowledge & Work Experience – Packaging Coatings industry, Coil coatings Paints and coatings industry, in a B2B industry environment. 10 years of work experience in commercial roles, sales, specification and/or key account management
• Skills – Leadership, stakeholder management, project management, decision making, creating value propositions, drive, results orientation, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serve

Rewards & Benefits

Base salary range for this role is: $120,000 - $130,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.

  • Eligible for an annual 35% bonus.
  • Remote position
  • Monthly car allowance.
  • Benefits beginning Day 1
  • 401K retirement savings with 6% company match
  • Annual bonus
  • Medical insurance with HSA
  • Dental, Vision, Life, AD&D benefits
  • Generous vacation, personal and holiday pay
  • Tuition Reimbursement
  • Career growth opportunities

Competencies

Accepting Direction

Accepting Responsibility

Acquiring Information

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: #LI-SS1

Posted 2026-02-05

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