Support specialist

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.

EisnerAmper is seeking a Yardi Systems Support Specialist to join the Business Applications team of our Real Estate Systems Implementation Group (RESIG) practice. Our Business Applications team is transforming how investment and accounting operations are run through smart, scalable, and connected technology.

We’re looking for a Yardi Systems Support Specialist who thrives at the intersection of technical expertise and user support, someone who is passionate about data, systems, and delivering a great experience to users and clients.

What it Means to Work for EisnerAmper:

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
• You will have the flexibility to manage your days in support of our commitment to work/life balance
• You will join a culture that has received multiple top “Places to Work” awards
  • We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
  • We understand that embracing our differences is what unites us as a team and strengthens our foundation
  • Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work
    
    

What Work You Will be Responsible For:

• Helps manage user support by triaging and responding to user requests with smart and efficient solutions
• Keeps abreast of Yardi application technical enhancements and new functionality by working with internal and vendor resources, stays up to date with data and reporting trends in the private equity real estate market
• Helps onboard new clients and funds onto the Yardi platform, helping to drive onboarding activities across teams
• Assists with creating integrations between the Yardi application and other products and services of EA RESIG
• Helps drive adoption of new tools and business processes across user community.
• Communicates effectively across project stakeholders, including accounting users, application developers, business partners, and senior management
• Helps evolve EA RESIG’s reporting and data strategy framework and investor / operational / management reporting services.
• Develops metrics on user requests to provide insight on ticket trends and volume.
  
  

Basic Qualifications:

• Bachelor’s degree or equivalent work experience
• 2+ years of experience with Yardi Voyager Investment Management or similar platforms
  
  

Preferred/Desired Qualifications:

• A solid understanding of private equity real estate and fund accounting workflows
• Strong Excel skills and comfort working with large data sets
• Experience managing multiple priorities in a fast-paced, deadline-driven environment
• A collaborative, customer-first mindset and excellent communication skills
• The ability to work independently and think critically
  
  

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.

About Our EA RESIG Team

For more than 20 years, the EA RESIG team has focused on working with medium- to large-sized funds across every asset class in the real estate world. It’s by fully immersing ourselves in this one area that we’re able to both create opportunities for our employees to thrive in the industry and provide the most innovative advisory solutions to our clients.

We pride ourselves in fostering an environment based on both continuing education and enabling employees to take on new responsibilities and become business leaders. By keeping these elements at the forefront of our work each day, EA RESIG employees are empowered to grow as professionals and advance in their careers.

As the second-largest real estate private fund administrator, we offer a full suite of financial products to our clients, from general accounting and tax planning to outsourced services and investor relations. Between our scope of services and culture of always learning, EA RESIG employees not only see the entire lifecycle of our clients but serve as strategic partners as they grow.

About EisnerAmper

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,500 employees including 450 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.

Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.

Should you need any accommodations to complete this application please email: [email protected]

For Illinois and or Minnesota candidates, the expected salary range for this position is between $75,000 and $85,000. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

Preferred Location:

Iselin