Program Manager Pediatric Performance Improvement
- Quality Improvement Projects: Lead and manage performance improvement projects, including data collection, analysis, and reporting of clinical outcomes to identify areas for improvement in pediatric care.
- Data Management: Develop, maintain, and monitor quality metrics, dashboards, and performance reports to assess progress toward organizational goals, while aligning quality metrics.
- Collaboration: Work closely with multidisciplinary teams, including physicians, nurses, social workers, and administrative staff, to implement best practices and evidence-based guidelines.
- Education and Training: Provide education, training, and support to staff on quality improvement methodologies, tools, and processes.
- Compliance: Ensure compliance with accreditation and regulatory requirements, including those set by The Joint Commission, CMS, and other relevant bodies.
- Patient Safety: Coordinate and oversee patient safety initiatives, including incident reporting, root cause analysis, and corrective action planning.
- Stakeholder Engagement: Engage with internal and external stakeholders, including families, to integrate patient and family-centered care perspectives into improvement efforts.
- Continuous Improvement: Foster a culture of continuous improvement by promoting innovation, identifying best practices, and facilitating the dissemination of lessons learned across the organization.
- Other duties as assigned.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficient in data analysis and quality improvement tools (e.g., PDSA cycles, Lean, Six Sigma).
- Ability to lead and facilitate multidisciplinary teams.
- Knowledge of healthcare regulations, standards, and accreditation requirements.
- Education: Bachelor's degree in Nursing, Public Health, Healthcare Administration, or a related field required; Master's degree preferred.
- Experience: Minimum of 3-5 years of experience in healthcare quality improvement, patient safety, or a related field; pediatric experience preferred.
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