Account Representative

Job Description

Job Description

Company Description

At Strive Global, we are committed to helping businesses strengthen their market presence through innovative advertising strategies and customer-focused campaigns. Our team thrives on creativity, collaboration, and professional growth, delivering impactful solutions that help clients achieve their goals. We are currently seeking a motivated and detail-oriented Advertising Agent to join our growing team in Cleveland, OH.

As an Account Representative, you will serve as a key point of contact between the company and its clients. You will be responsible for maintaining positive client relationships, addressing inquiries, supporting account management activities, and ensuring a high level of customer satisfaction. This role is ideal for someone who enjoys working with people, solving problems, and contributing to business growth through excellent client service.

Responsibilities

• Build and maintain strong relationships with clients and business partners
• Respond to client inquiries and provide timely, professional assistance
• Manage account information and ensure records remain accurate and up to date
• Coordinate with internal departments to support client needs and objectives
• Monitor account activity and identify opportunities for improvement
• Assist in preparing reports, presentations, and account-related documentation
• Support the development and execution of client-focused strategies
• Resolve customer concerns efficiently while maintaining a positive experience
• Contribute to achieving team and organizational goals

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Professional and customer-focused mindset
• Strong problem-solving and decision-making skills
• Attention to detail and commitment to accuracy
• Ability to work both independently and collaboratively
• Proficiency with standard business software and computer applications
• Adaptability and eagerness to learn new processes and systems

• Competitive salary ($47,000 – $54,000 annually)
• Opportunities for career advancement and professional growth
• Supportive and collaborative work environment
• Ongoing training and skill development programs
• Comprehensive benefits package
• Paid time off and company holidays
• Stable full-time position with long-term career potential
• Employee recognition and development opportunities