Keyboard Shop Manager and Lead Technician

Job Description

Job Description

Job Summary

The Keyboard Shop Manager and Lead Technician is responsible for the tuning, servicing, and rebuilding of all CIM and CWRU Pianos. This position reports to the Assistant Vice President of Artistic Administration & Operations.

Primary Duties and Responsibilities

• Oversee tuning, repair, and rebuilding of CIM and CWRU pianos and CIM harpsichords.
• Train and supervise piano technicians.
• Arrange for piano moves within facilities, to and from student apartments, and to and from sites used for CIM offerings and events.
• Manage budget for supplies, parts, and moving.
• Ensure preparation of pianos for events (e.g., Encore, Cleveland Piano Competition, summer music camps).
• Communicates and works closely with maintenance, concerts and events staff, faculty, students, movers and vendors.

Education, Experience and Qualifications

• Bachelor’s degree or 3-5 years of related experience and/or training.
• Ability to apply common sense understanding and deal with multi-faceted problems.
• Ability to read, analyze, and interpret general and technical documents, write reports and correspondence, and present information and respond to questions to and from various constituencies.
• Extreme proficiency in tuning, voicing, regulating, and repair.
• Ability to tune by ear.
• Skilled in achieving tuning sufficiently stable to withstand heavy playing.
• Understanding the impact of humidity on pianos.

Job Competencies

• Quality – Strives to eliminate errors, accurate work is a priority, seeks opportunities to improv product/services.
• Job Knowledge – Understands facets of job, aware of duties and responsibilities, keeps job knowledge current.
• Dependability – Meets deadens, works independently, accountable, maintains focus, punctual, good attendance record,
• Interpersonal Skills – Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback.

Personal Attributes

Ability to work independently, manage schedules, and address technical issues and problem solve.

Working Conditions/Physical Requirements

Exposure to solvents and aerosol sprays: lacquer thinner, acetone, lubricants.

Mobility sufficient for tuning and voicing. Ability to manage lead weights.

Direct reports

One full-time piano technician