Vice President - Home Lending Finance & Business Management

Job Description

Join the Home Lending Servicing Financial Analysis team and help leaders make decisions that improve profitability. You’ll lead a team that partners across the business to deliver clear performance insights, strengthen planning, and drive disciplined execution across expense and headcount.

As a Finance & Business Management (F&BM) Vice President in Home Lending Servicing Financial Analysis, you will lead a team responsible for financial and strategic analysis, management reporting, and expense and headcount planning. You will advise the CFO and servicing leadership by translating data into actionable insights on performance drivers, risks, and opportunities. You’ll also improve processes and data quality to increase the efficiency and impact of reporting and decision support.

Job Responsibilities

• Lead annual and ongoing planning for assigned areas, including expense and headcount budgeting and forecasting
• Drive headcount capacity planning by identifying productivity opportunities, improving model accuracy, and partnering closely with operations
• Proactively analyze financial performance drivers and provide actionable insights
• Develop financial business cases for new initiatives and investments
• Oversee month-end financial reviews, tracking and reporting key performance metrics and communicating results
• Identify process efficiencies within the team and operations, improve data quality, and increase reporting effectiveness
• Manage stakeholder relationships, communicating and presenting to various levels of stakeholders
• Lead and develop a global team by providing coaching, feedback, and strategic guidance

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Business, Finance, Economics, or other related area
• 7+ years of relevant financial services experience
• Strong analytical and problem-solving skills, including ability to analyze large data sets and present conclusions concisely
• Excellent written and oral communication skills
• Experience and proficiency presenting to senior and global business heads
• Excellent time management, prioritization, project management, and organizational skills
• Experience leading global teams and building strong relationships across a broad range of functions

Preferred Qualifications, Capabilities, and Skills

• Experience partnering closely with operations on capacity planning, productivity measurement, and model improvement
• Track record of improving reporting processes and data quality to increase decision usefulness
• Experience developing business cases and supporting investment decisions

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.