Assistant Director of Operations

Chick-fil-A Grandview Yard
Columbus, OH

Description

Our high-performing team is looking for an Assistant Director of Operations.

The objective of this role is to execute the organizational strategy of Chick-fil-A Grandview Yard to grow the business in conjunction with maintaining high standards of procedures and cultivating a caring guest and team member experience. The Assistant Director role embodies character, chemistry, competency, and capacity. The Assistant Director works closely with the Owner and the General Manager to facilitate timely and effective decision making to ensure that we are always poised for growth.

The Assistant Director of Operations role is primarily responsible for overseeing the strategies and processes to grow sales and to facilitate an exceptional Front of House Culture - Focusing on food quality, cleanliness, and speed of service, while maintaining high levels of hospitality for all guests. The Assistant Director role is always looking for new ways to grow the business, develop emerging leaders, and execute systems with excellence.

This role offers you the chance to join the top-rated restaurant brand in the industry and to gain experience with a growing business.

Apply today and join our mission to create a “REMARK”able experience for our guests!

Requirements/Responsibilities

The Director of Operations is responsible for:
• Overseeing the Best-in Class Hospitality to Drive-Thru guests
• Directing the daily operations of a quick-service restaurant
• Ensuring that food safety and quality assurance standards are met
• Ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability.

The ideal candidate must have excellent communication skills in addition to In-store and catering food preparation experience.

• 1-2 year of Leadership Experience
• Exceptional organizational skills to manage an operation with many moving parts
• Passion for Chick-fil-A values
• Open availability

We offer competitive starting pay, performance-based advancement, leadership skill development opportunities, college scholarships, flexible hours, free meals while working, and, of course, we are Always Closed on Sundays!

Assistant Director of Operations is a full time opportunity and offers Medical, Dental, Vision benefits; Paid Time Off; and 401(k) Match program.

Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to the success at this job.

Special Instructions

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Posted 2026-04-11

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