Industrial Field Service Mechatronics Technician

What a day looks like

You’re on the move—supporting customers locally and across the country. You arrive on site, observe equipment in operation to pinpoint root causes, and safely shut down systems to access components. You dismantle assemblies to remove faulty parts, adjust control instruments and functional components, and restore uptime through precise repairs or part replacements.

With minimal instruction, you carry out industry-standard preventive maintenance, partner with customer counterparts on reliability procedures, and capture every action in detailed service reports and applicable management systems. When needed, you set up and operate machine tools—lathe, drill press, grinder, and other metalworking equipment—to fabricate or repair parts, and you may perform welding to complete the job.

Your troubleshooting spans industrial control systems and complex electro-mechanical and fluid power equipment. You apply deep electrical, mechanical, and hydraulics/pneumatics aptitude to analyze symptoms, test hypotheses, and implement solutions. Throughout the day, you adhere to customer contractor codes of conduct, site housekeeping expectations, and safety processes—staying alert to identify unsafe behaviors and conditions. You also invest in your growth through on-the-job training and technical self-study.

Key responsibilities

• Perform break-fix and preventive maintenance across electrical and mechanical systems.
• Identify required parts, supplies, and repair items for maintenance activities.
• Collaborate with customer teams to execute maintenance, reliability, and PM procedures.
• Set up and operate machining equipment; perform welding as needed.
• Document work performed in service reports and relevant management systems.
• Troubleshoot via industrial control systems to analyze and resolve complex equipment issues.
• Follow all safety policies, rules, regulations, technical instructions, and guidelines with strong situational awareness.

Required background

• High school diploma or GED.
• Associate degree with a technical focus and 5 years of related industry experience; or 7 years of experience in the specific industry.
• Ability to use basic hand tools and specialized tools appropriately.
• Working knowledge of electrical, mechanical, and fluid power systems; capable of analyzing issues, developing alternatives, and performing repairs.

Preferred qualifications

• Experience with preventive maintenance methods, precision measurement, mechanical alignments, and general process equipment upkeep.
• Exposure to PLCs, field devices, and electrical drive and motor systems.

Core competencies

• Communication
• Customer focus
• Personal discipline
• Safety

Technical proficiencies

• Mechanical troubleshooting
• Electrical troubleshooting
• Electrical repair
• Pneumatics troubleshooting

Machines and technologies

• Variable Frequency Drives (VFD)
• Programmable Logic Controllers (PLC): Fanuc, Allen Bradley, Mitsubishi
• Servo motors

Travel

Extensive travel required (local and national).

Physical demands and working conditions

Regular standing and walking; frequent use of hands/fingers; reaching with hands and arms; climbing, ascending/descending or balancing to heights requiring a ladder or lift; stooping, kneeling, crouching, or crawling in confined spaces; and talking or hearing. Occasional sitting. Occasional lifting and/or moving of more than 50 pounds. Regular use of close vision and color vision. Occasional exposure to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, there may be exposure to hazardous materials and/or greasy or slippery surfaces.