Treatment Case Manager
- Under appropriate supervision, prepares and maintains a confidential, accurate, organized, and updated case file for each assigned client. Maintains the timeliness of documentation as outlined in departmental policies/protocols.
- Complies with documentation requirements as outlined in program policies, protocols, and procedures for activities (e.g., assessments, treatment plans, treatment procedures), and in the preparation of required reports.
- Identifies and responds to crises that may negatively impact treatment and where possible, uses the negative events to enhance treatment efforts. Initiates contact with Crisis Intervention Counselor, as indicated, for support and/or intervention.
- Identifies client’s barriers to successful program completion. Responds to barriers such as: age, education level, medical, mental health, transportation, etc.
- Monitors client behaviors and symptoms that may impact or change level of care recommendation/diagnosis and notifies Treatment Counselor of need for possible reassessment.
- Facilitates Treatment plus group(s) as assigned.
- FAA Specific: Continues client engagement post-release from facility for active clients to ensure client’s continued success in accessing resources.
- Assists clients with becoming more positive, productive, prosocial members in the community.
- Acts as an advocate for clients and holds clients accountable to treatment rules and expectations.
- Prepares and maintains a confidential, organized, accurate, and updated Electronic Health Record (EHR) for each assigned client.
- Collaborates with treatment team members, including Clinicians, Cognitive Skills Specialist(s), and Peer Recovery Supporter to ensure client’s progress is discussed and needs are met.
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