Business Banking Cash Management and Fraud Risk Oversight, Executive Director

Job Description

Bring your Expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As the Executive Director in Cash Management and Fraud Risk Oversight, you will provide comprehensive risk management oversight of the teams developing and managing cash management solutions, fraud and scam strategies, fraud risk infrastructure, fraud operations and authentication standards. Your role will be crucial in guaranteeing that our products, features and operations are developed with a keen understanding of potential fraud and scam risks and protecting our customers and the JPMorgan Chase brand. You should possess a deep understanding of banking & risk appetite, with an ability to drive strategic decisions and influence business priorities, and maintain a robust control environment. Together, we will support the growth of the Business Banking portfolio while upholding prudent credit judgment and risk practices.

Job Responsibilities: 

• Oversee development, enhancement and implementation of robust fraud risk frameworks, policies and controls tailored to identify, assess, and mitigate evolving risks associated with cash management solutions
• Develop a deep understanding of cash management solutions and treasury products offered in Business Banking
• Monitor industry trends, regulatory changes, and emerging risks, translating insights into actionable strategies.
• Conduct regular risk assessments to verify risks are reasonably identified and mitigated
• Oversee the effectiveness of processes and controls meant to prevent Fraud Risk
• Drive cross-functional initiatives to improve detection, prevention, and response to fraud incidents
• Cultivate deep strategic relationships with stakeholders across Sales, Product Strategy, Credit Risk, Operations, Controls, Legal, Compliance, CCB Risk, and Wholesale Risk.
• Present risk assessments and recommendations to senior leadership, translating complex findings into clear, actionable messages.
• Foster a culture of proactive risk management and continuous development.

Required qualifications, capabilities, and skills:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 10 years in risk management or controls function
• Proven leadership in cash management, payments, or fraud risk within financial services.
• Strong analytical, communication, and stakeholder management skills.
• Experience with regulatory requirements and risk frameworks.
• Ability to simplify complex risk concepts for diverse audiences.
• Strong track record of flexibility and collaboration with stakeholders and colleagues at all levels, adept at navigating a highly matrixed organization.
• High level of maturity and confidence to engage with senior management regularly, handling significant exposure with poise and professionalism.

 

Preferred qualifications, capabilities, and skills:

• MBA or advanced degree

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.