Social Worker (Program Coordinator)

Summary

The position of COMPACT Act Coordinator is assigned to the Office of the Director - Mental Health Care Line (MHCL). The COMPACT Act Coordinator reports to the Associate Chief of Staff - MHCL for position specific duties and to the Chief - Social Work Service for matters which are discipline specific.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• English Language Proficiency
• Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f)
• Education
• Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Licensure
• Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations: Social Worker (Program Coordinator) - GS-12 Experience and Education
• One year of experience equivalent to the GS-11 grade level
• Experience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competency
• Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• Licensure/Certification
• Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• Demonstrated Knowledge - Skills - and Abilities
• In addition to the experience above - the candidate must demonstrate all of the following KSAs: Knowledge of program coordination and administration which includes consultation - negotiation - and monitoring
• Knowledge and ability to write policies - procedures - and/or practice guidelines for the program
• Ability to supervise multidisciplinary staff assigned to the program
• Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
• Ability to provide training - orientation - and guidance within clinical practice
• Assignments
• For all assignments above the full performance level - the higher-level duties must consist of significant scope - complexity (difficulty) - and variety and be performed by the incumbent at least 25% of the time
• Program coordinators at the GS12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area - such as but not limited to: Spinal Cord Injury - Homeless Continuum Veteran Program - Hospice and Palliative Care Program - Suicide Prevention Program - Veterans Justice Outreach - Caregiver Support Program and Community Nursing Home Program
• The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area
• The program coordinator oversees the daily operation of the program - develop policies and procedures for program operation - and prepare reports and statistics for facility - VISN - and national use
• They may be responsible for the program's budget - developing and monitoring staff compliance with practice - standards and guidelines on documentation - workload - data entry - ethical practice and service delivery
• The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service
• They may be responsible for - or contribute to - the program's resource and fiscal management - monitoring control points developing the annual budget - operating within that budget - and accounting for appropriated funds
• The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility - VISN - and national use
• They provide 14 leadership - direction - orientation - coaching - in-service training - staff development - and continuing education programs for assigned staff
• They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports - including productivity assessments
• They oversee program operations and evaluations - identifying areas for improvement - gathering relevant data - assessing the data - developing and implementing ideas for improvement and evaluating efficacy of improvement efforts
• Reference: For more information on this qualification standard - please visit
• The full performance level of this vacancy is GS-12
• The actual grade at which an applicant may be selected for this vacancy is GS-12
• Physical Requirements: See VA Directive and Handbook 5019 - Employee Occupational Health Services.

Duties

• The Social Worker Program Coordinator is responsible for the implementation - coordination and monitoring of the COMPACT Act at the facility
• Assigned duties include but are not limited to: Utilize program coordination skills to develop and monitor administrative and clinical plans for Veterans receiving COMPACT Act services Oversees daily operations of the program and provides reports and metrics to facility - VISN and VACO as requested Captures and analyses local data trends to inform program development and improvement Collaborate with local facility revenue and finance departments Advocate for Veteran - ensuring they do not receive bills for COMPACT related care Provide education and training on COMPACT Act to internal and external stakeholders as the facility subject matter expert Reviews and develops policies - standard operating procedures - practice guidelines for the program Coordination between health care providers and care managers in direct care and community care Collaborate with inter professional teams within the VA healthcare system and community to navigate complex care coordination Consultation and negotiation across program areas to ensure appropriate resources are secure in a clinically relevant and timely manner Coordinate with local Patient Advocate Tracking System - Replacement (PATS-R) COMPACT clinical review teams Coordinates with local facility Office of Integrated Veteran Care (IVC) Care Coordinators Provides training - education - orientation and guidance on clinical program area Provides clinical social work assessment - intervention - treatment and follow-up - using a social determinant of health framework Assists with navigation between varying levels of care and conducts comprehensive transition planning Utilizes designated COMPACT Act templates and coding requirements when documenting in the medical record Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area Ability to supervise multidisciplinary staff {where appropriate} Other duties as assigned Work Schedule: Monday-Friday - 7:30am to 4:00pm Telework: Not available Virtual: This is not a virtual position
• Functional Statement #: 92075-0 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.

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