Director IT Planning and Performance

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Primary Responsibilities

• Lead the development of IT operating plan, ensuring alignment with the overall IT strategy.
• Establish a management process and cadence with other IT leaders to track, monitor and manage the successful delivery of the IT operating plan.
• Ensure a clear and transparent picture of how IT is performing through the creation and updating of IT performance dashboards.
• Drive focus and prioritization within the IT organization through establishing strategic planning and governance principles and processes.
• Oversee development and maintenance of IT policies, procedures, methodologies, and governance models as well as performance management frameworks and metrics to ensure the IT organization delivers value to the enterprise.
• Partner with IT leaders and other key stakeholders to mature the IT operating model to enable stronger business partnership that result in increased value from investments in technology solutions.
• Oversee on-going maturity efforts across all IT domains and promote a culture that establishes and implements continuous improvement programs for the IT organization.
• Direct the preparation, review and consolidation of business plans and budgets for the IT organization.
• Develop and manage strategic vendor partnerships.
• Oversee workforce strategy development and management, including the sourcing, training and development of staff.
• Drive and facilitate effective collaboration and communication between the IT organization and the user community.

Minimum Qualifications

• Bachelor degree in Business, Computer Science, Computer Engineering, Electrical Engineering, or System Analysis, along with at least 16 years of related experience.
• Occasional travel (0-5%)

Preferred Qualifications

• Experience in IT and business/industry.
• Experience in business/industry (beyond IT), managing cross-functional teams or projects, and influencing senior-level management and key stakeholders.
• Strong leadership capability with proven track record of successful team development and working effectively with all organizational levels.
• Experience in budget planning, financial management and workforce management.
• Proven track record of innovation, both in internal problem solving and in fostering innovative uses of technology in the organization.
• Ability to improve operational efficiency, service delivery and information management across the IT organization.
• Strong oral, written and interpersonal communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.
• Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment.
• Expert in IT strategic planning, IT governance formulation, and organizational change management.
• Strong customer and user experience focus.
• Ability to adapt to a wide range of activities without losing focus.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities