Business Development Manager

Job Description

Job Description

Job Purpose

A Business Development Manager works to improve the company's market position and achieve revenue growth. This position works to achieve long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates, closes business deals and maintains extensive knowledge of current market conditions. The Business Development Manager works with the internal team, marketing staff, and other managers to increase sales opportunities, maximizing revenue. To achieve this, they need to find potential new customers, present to them, ultimately convert them into clients, and continue to grow the business in the future. Business Development Managers will also help manage existing clients and ensure they stay satisfied and optimistic. This includes identifying and communicating to production any specific customer preferences or service requests and immediately working to provide solutions to any customer complaints.

Duties and Responsibilities

• Propose new jobs and deliver bid packages promptly.
• Prepare presentations for prospective customers that highlight company capabilities.
• Sell profitable new work within the targeted demographic.
• Participate in estimating and pricing the solution/service.
• Develop and accurately maintain an opportunity pipeline via the provided CRM.
• Establish lists of desirable customers.
• Conduct daily sales calls and appointments.
• Build relationships with new customers by participating in events and trade associations for customers & facility management industries.
• Work with management to make sure new clients are successfully transitioned to Account Managers and Operations teams.
• Coordinate sales efforts with other Business Development Managers within the company.
• Develop community ties to enhance the public image and brand of the Company.
• Maintain positive relations with other companies in the industry and related industries.
• Represent GroundSystems in the marketplace with the utmost integrity and professionalism.
• Maintain awareness and provide feedback on customer relationships and perceptions of the services provided to maximize customer retention.
• Assist in goal setting and planning.
• Other duties as assigned.

Skills & Qualifications

• Bachelor's degree in business administration or a related field
• Broad knowledge of horticulture and landscape industry knowledge.
• Three to five years of sales experience.
• Ability to effectively communicate with internal and external customers, present information, and respond to questions, verbal and written.
• Ability to work independently and in team settings.
• Negotiation skills.
• Strong interpersonal skills.
• Excellent organizational and time management skills.
• Problem-solving skills.
• Proficiency in MS Office applications and CRM entry.
• Current driver's license and acceptable driving record.
• Self-motivated to achieve goals.
• Strong attention to detail and ability to exercise sound judgment.

Key Performance Indicators

• Actual sales to goal
• Close-ratio on proposals presented
• Profitability/Gross Margin achievement
• Ratio of proposals submitted to sales goal
• Accuracy and completeness of customer database
• Customer Retention

Working Conditions

The position requires extended hours and flexibility in schedule, including evenings, weekends, and holidays depending on customers' demands and snow removal operations.

Physical Demands and Work Environment: The physical demands and work environment characteristics described here represent those that a team member must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform these important functions.

Physical demands: While performing the duties of this job, the team member is required to sit; walk; stand for up to seven (7) hours at a time; use hands to handle objects; reach with hands and arms, balance, stoop, talk and hear. The team member must occasionally lift and move up to 20 pounds. The job's specific vision abilities include vision and the ability to read documents and a computer screen. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

Work environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the team member is exposed to a noise level that is usually minimal to moderate.

Limited travel as needed.

Reports To

This position reports directly to the Sales Manager.

AAP/EEO Statement

GroundSystems provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

General Information

The above statements describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. GroundSystems reserves the right to change or modify the employee's job description during the employment relationship, whether orally or in writing. GroundSystems may require an employee to perform duties outside their standard description.