Clinical Secretary Rheumatology and Genetics

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About Akron Children's Hospital

Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.

OUR PROMISES

• To treat every child as we would our own
• To treat others as they would like to be treated
• To turn no child away for any reason

We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

Full Time (40 hours per week) M-F Days Summary:

Performs secretarial duties for the clinical area/department for Rheumatology and Genetics.

Responsibilities:

• Schedules and receives patients/families for all department services (appointments, testing, procedures, etc.)
• Answers and routes telephone calls from within or outside of the organization.
• Types reports, letters and dictation, Xeroxing, faxing, and data entry into various applications.
• Coordinates office procedures and efficient operations of department.
• Communicates effectively via personal contact, phone and in writing with patients/families, hospital staff, community professionals, insurance companies, etc.
• Accurately uses all Microsoft applications necessary for reports, letters, forms, etc.
• May assist with timekeeping and tracking of staff requirements (annual education, performance evaluations, onboarding checklists, orientation, etc. )
• Maintains office supplies.
• Assists with project work.
• Participates in cross coverage efforts with other secretaries/departments as directed.
• Other duties as assigned.

Technical Expertise

• Requires proficient secretarial skills.
• Strong communication (verbal and written), interpersonal and organizational skills required.
• Must have telephone skills.
• Experience with Microsoft applications preferred.
• Ability to work under stressful conditions in an appropriate manner and independently with minimal supervision and maintain confidential information.

Education and Experience

• Education: High School diploma or equivalent required.
• Experience: Minimum of one (1) years' experience in secretarial duties (answers and routes phone calls, typing, data entry, etc.) required.
• Medical field and/or clinical setting with clinical/medical terminology experience preferred.

Full Time FTE: 1.000000 Status: Onsite Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. EEO is the law, please click/copy paste the link below to learn more: