Account Associate - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
I opened my agency in 2025 and currently lead a team of seven. As a second-generation State Farm agent, serving customers and building relationships has always been part of my life. I'm a graduate of Ashland University, where I earned both my Bachelor's and Master's degrees, and I was a collegiate football player and two-time state football champion. Outside of work, I'm a passionate Ohio State football fan and dog lover. Giving back to the community is one of my priorities. I serve on the Board of the Gridiron Club and enjoy supporting local schools, youth athletics, and community initiatives that help make a positive impact. Our agency offers health, dental, vision, and life insurance, flexible schedules, free lunch every day, ongoing coaching and development, and opportunities for growth and advancement. We believe in investing in our team and creating an environment where people can build successful long-term careers. Our culture is family-oriented and centered on teamwork and continuous growth. I'm looking for someone with a positive attitude who is coachable, team-focused, and eager to learn. If you have a growth mindset and want to be part of a supportive, high-performing team, we'd love to meet you. ROLE DESCRIPTION:
As an Account Associate for Nick Cone - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
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