Team Lead, Ryan White

Description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

SCOPE OF ROLE

Reporting to the Manager, Ryan White Program, the Team Lead, Ryan White Program will provide a range of client-centered services that link clients with health care, psychosocial and other services, as well as provide oversight and clinical direction for social work and case management professionals. The Team Lead works closely with the Program Manager to ensure the highest quality of treatment and counseling services are provided to clients to address mental illness, eliminate barriers to treatment and increase adherence to medical care for eligible individuals living with HIV/AIDS. The Team Lead will work with direct reports, as well as carry a small caseload of Ryan White clients.

HOW YOU'LL SUCCEED:

• Assist the Program Manager in oversight of daily objectives of the Ryan White team members.
• Assist the Program Manager in monitoring the individual performance of team members through coaching, development, and meeting objectives.
• Conduct peer reviews, utilization review and level of care reviews.
• Manage patient census and tracking.
• Oversee the admission, transition and discharge planning for the team.
• Monitor and enforce clients' rights and confidentiality and ensure high ethical standards.
• Participate in all Ryan White Program training and educational requirements
• For a small caseload of clients, actively fulfill Medical Case Manager needs by working at various Signature Health locations as scheduled by your Supervisor.
• Provide an initial assessment of client service needs.
• Develop a comprehensive, individualized care plan and coordinate services required to implement the plan.
• Continuously monitor client progress to assess the efficacy of their treatment plan and conduct periodic re-evaluation and adaptation of the plan at least every six (6) months, as necessary.
• Provide a range of client-centered services that link clients with health care, psychosocial and other services, including benefits/entitlement counseling and referral activities, assisting the client to access other public and private programs for which the client may be eligible (.g., Medicaid, Medicare Part D, State Pharmacy Assistance Programs, and other State or local health care and supportive services).
• Provide ongoing assessment of the client's key family members' needs and personal support systems.
• Facilitate treatment adherence counseling to ensure readiness for, and adherence to, complex HIV/AIDS treatments.
• Maintain client charts that include the required elements for compliance with contractual and Ryan White Program requirements, including required case management activities, services, and activities, the type of contact, and the duration and frequency of the encounter.
• Maintain clear communication with referral sources and designated liaison persons.
• Personally maintain a high standard of professional and ethical standards.
• Other duties as assigned.

Requirements

KNOWLEDGE & EXPERIENCE

• Bachelor's Degree required.
• Valid unencumbered LSW or LISW License in the state of Ohio required.
• Formalized training as well as practical experience in medical case management required.
• Previous leadership experience preferred
• American Heart Association (AHA) Basic Life Support (BLS) certification required.
• Valid unencumbered Ohio driver's license and proof of driver's insurance required.
• Models and possesses core and specialty competencies and skills working with the HIV/AIDs client population.
• Experience collaborating with other team members to optimize outcomes clients.
• Familiarity of state and federal healthcare regulations.
• Awareness of community and state support resources for population served.

WORKING CONDITIONS

• Work is normally performed in a typical interior/office/clinical work environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.