Cash Applications Customer Service Specialist

Requisition Number: 218990

Job Description

Cintas is seeking a Cash Applications Customer Service Specialist to support our Centralized Cash Application department and field locations. Responsibilities include providing excellent customer service for inbound email and phone requests from customers and field operations; effectively monitoring assigned email inbox and/or ticketing system queues; appropriately researching items to resolve issues on a timely basis ensuring prompt attention to accurate application of cash and potential audit concerns; and consistently following all applicable policies and procedures.

Skills/Qualifications

Required
• Experience working in a fast-paced environment
• High school diploma/GED
• Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
• Ability to work overtime and/or Saturdays when required due to business volume

Preferred
• BillTrust; SAP experience
• General Ledger Reconciliation experience
• Payment application resolution experience
• Auditing or quality assurance experience
• 2+ years' customer service experience or experience in accounts receivable related role
• Associate degree in finance or accounting

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Corporate
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift