Data entry clerk

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Job Title: Data Entry Clerk

Job Description

As a Data Entry Clerk, you will be responsible for keying in health insurance enrollments through specific carrier websites and portals, adhering to strict deadlines. You will connect with customers over the phone regarding their enrollment applications and play a critical role in ensuring accurate member data management while delivering outstanding customer support.

Responsibilities

• Accurately input, update, and maintain member and provider information in internal systems.
• Review and verify data for completeness and correctness.
• Perform regular audits to ensure data integrity and compliance with company standards.
• Collaborate with internal teams to resolve data discrepancies.
• Respond to member and provider inquiries via phone, email, and chat in a professional and timely manner.
• Provide clear and accurate information regarding benefits, claims, and eligibility.
• Document all interactions in the CRM system.
• Escalate complex issues to appropriate departments while ensuring follow-through.
  
  

Essential Skills

• Data entry
• Customer service
• Clerical skills
• Order entry
• Typing skills
• Basic computer skills
• Strong phone presence
• Proficiency in Microsoft Office Suite (especially Excel)
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Strong communication skills
• Attention to detail
  
  

Additional Skills & Qualifications

• High school diploma or equivalent
• Associate degree preferred
• Experience in data entry or administrative support
  
  

Work Environment

The work environment involves standard hours from September to October, Monday to Friday, 9am-5pm. Starting November 1st to December 15th, hours are Monday to Thursday, 9am-7pm, and Friday, 9am-5pm. Mandatory weekends are required starting November 1st, working either Saturday from 10am-2pm or Sunday from 11am-3pm. The role requires proficiency in Microsoft Office and data management software, with a focus on Excel.

Job Type & Location

This is a Contract position based out of Richfield, Ohio.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully onsite position in Richfield,OH.

Application Deadline

This position is anticipated to close on Sep 23, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

If you have questions about this posting, please contact [email protected]