Acumatica Implementation Consultant
Job Description
Job Description
We are looking for a motivated Acumatica Implementation Consultant to join our team. This entry-level role offers an exciting opportunity to collaborate with Value-Added Resellers (VARs) while learning and growing in ERP and CRM systems. Ideal candidates will bring strong communication skills, a proactive attitude, and a desire to excel in customer-focused environments.
Responsibilities:
• Provide first-line support for Acumatica-related issues through the helpdesk, ensuring timely and effective solutions.
• Assist with system go-lives and oversee hypercare phases to ensure smooth transitions.
• Design dashboards, create generic inquiries, and perform basic system administration tasks.
• Support quality assurance processes and contribute to operational workflows.
• Manage support tickets by prioritizing issues, resolving problems, and delivering excellent customer service.
• Participate in training sessions to guide users during implementation phases.
• Handle straightforward implementation tasks and assist with system integrations.
• Excellent communication skills and a customer service-oriented mindset.
• Demonstrated ability to quickly learn and adapt to new tools and processes.
• Familiarity with Acumatica.
• Proficiency in client-side scripting and configuration management.
• Experience with creating business requirement documents and system configurations.
• Strong problem-solving skills and attention to detail.
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