Operations Manager

About the Role

We are seeking an experienced Operations Manager to lead and integrate end-to-end operational execution at our Ravenna, Ohio facility. This role is responsible for driving safety, quality, delivery, and cost performance while strengthening cross-functional alignment through enterprise-level ERP leadership , disciplined project management , and advanced process integration .

This is a highly visible onsite leadership position with broad accountability across operational and customer-facing functions to optimize throughput and overall business performance. This role is designed as a growth position. Successful performance in this role can lead to a career path to Vice President of Operations within approximately 2–4 years , based on results, leadership impact, and business needs.

Key Responsibilities

• Lead day-to-day operations for the site, ensuring performance across safety, quality, delivery, and cost.
• Manage and develop cross-functional direct reports with responsibility for:
• IT
• Production / Manufacturing
• Purchasing / Supply Chain
• Engineering
• Quality
• Manufacturing support functions
• Customer-facing functions (as applicable to the operation)
• Own the operating cadence (daily/weekly/monthly) including KPI reviews, capacity planning, and performance management.
• Serve as operational owner of the ERP system (enterprise-level), driving data integrity, workflow discipline, reporting, and process standardization.
• Drive continuous improvement and advanced process initiatives to increase throughput, reduce waste, improve flow, and strengthen on-time delivery.
• Lead cross-functional projects (process changes, system implementations, layout/flow changes, capital improvements, new product/process introduction support).
• Partner with customer-facing teams to ensure operational commitments align with customer expectations and commercial priorities.
• Establish and manage metrics such as OTIF, OEE/throughput, cycle time, scrap/rework, inventory turns/accuracy, and labor efficiency.
• Support budgeting and resource planning related to operations, staffing, supplier performance, and projects.
• Ensure compliance with company policies and applicable standards; champion a culture of accountability, discipline, and continuous improvement.

Requirements

Required Qualifications

• 8+ years progressive leadership experience in operations.
• Prior experience working in a manufacturing and production environment (plant/factory/production floor leadership exposure). Required
• Proven success managing leaders and teams with direct reports across operations and support functions.
• Strong experience with enterprise-level ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Infor, Epicor, NetSuite, etc.), including process ownership and data integrity.
• Demonstrated project management leadership with measurable outcomes (systems, process, facility, or operational transformations).
• Advanced process experience integrating end-to-end workflows (order-to-ship, plan-to-produce, procure-to-pay, inventory/MRP discipline, scheduling, quality systems).
• Strong business acumen with the ability to translate priorities into execution and measurable results.
• Excellent leadership, communication, and cross-functional influence skills.
• This role is 100% onsite in Ravenna, Ohio and requires regular presence in operational areas.

Highly Desired

• Previous experience working in consulting and/or bringing a consulting mentality (structured problem-solving, executive-ready communication, data-driven recommendations, and rapid cross-functional alignment).
• Experience leading operational assessments and turning findings into measurable improvement roadmaps.

Preferred Qualifications

• Bachelor’s degree in Operations, Engineering, Supply Chain, Business, or related field (or equivalent experience).
• Lean / Continuous Improvement background (Lean, Six Sigma, Kaizen, value stream mapping).
• Experience leading change management and standard work implementation across departments.
• Experience in a quality-driven environment (ISO or similar), including audit readiness and corrective action systems.

What Success Looks Like (First 6–12 Months)

• Improved schedule adherence, throughput, and on-time delivery.
• Stronger ERP discipline and visibility (clean master data, accurate transactions, reliable reporting).
• Reduced scrap/rework and improved first-pass yield.
• Clear KPIs and operating cadence with consistent accountability.
• Stronger alignment between customer expectations and operational execution

Work Environment

• This role is 100% onsite in Ravenna, Ohio and requires regular presence in operational areas.
• Not hybrid and not remote

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• 100% remote work environment
• Salesforce training and certification support