Field Service Engineer

Job Title: Field Service EngineerJob Description

This position primarily involves routine and emergency service, advanced troubleshooting, installation of machinery, and training of customers, along with some machine assembly work. The role requires a strong electro-mechanical troubleshooting aptitude and the ability to communicate effectively with both customers and co-workers. A proven history of strong mechanical experience and decision-making skills is essential. The candidate must be capable of completing service and expense reports and managing administrative tasks, while also demonstrating initiative and drive for growth within the company. The position involves 70-80% potential travel throughout North America, the Dominican Republic, and Canada.

Responsibilities

• Perform routine and emergency service tasks on machinery.

• Conduct advanced troubleshooting and installation of machinery.

• Train customers on machinery operation and maintenance.

• Assemble machinery as needed.

• Complete service and expense reports and manage administrative tasks.

• Contribute new ideas, designs, and methods.

• Read and interpret electrical and pneumatic schematics or have a willingness to learn.

• Utilize PLC, machine control, and ladder logic experience.

• Employ advanced troubleshooting techniques, including redesign of machine components and programming changes.

Essential Skills

• 3-5 years of electro-mechanical troubleshooting experience with pneumatics, hydraulics, and servo motor equipment in industries such as food & beverage, packaging, or automotive.

• Experience in troubleshooting PLCs.

• Customer interfacing experience.

• Strong mechanical and electro-mechanical aptitude.

• Ability to read and interpret electrical and pneumatic schematics.

• Proficiency in using hand tools, and understanding of mechanical, electrical, hydraulics, and pneumatics systems.

Additional Skills & Qualifications

• Associate or Bachelor's degree in Engineering (nice to have).

• 3 years of field service work experience (nice to have).

• Experience with refrigerated processes and equipment (nice to have).

• Proficiency in using MS Suite: Outlook, Excel, and Word.

Work Environment

The role involves extensive travel, with 70-80% of time spent traveling across North America, the Dominican Republic, and Canada. You will be provided with a company car, laptop, and phone. The company is 100% employee-owned, fostering a collaborative and innovative work culture.

Job Type & Location

This is a Permanent position based out of Columbus, OH.

Pay and Benefits

The pay range for this position is $34.00 - $43.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Feb 13, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.