Toledo - Employer Services Specialist - 20067836

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You’ll Be Doing:

• Under general direction, works independently to manage portfolio of assigned employers to consult & assist regarding premium rates, NCCI manual classifications, BWC’s rating, discount & incentive programs, available grants, and the importance & necessity of loss control programs.
• Contacts assigned new and existing employers to market, support, and implement various BWC initiatives.
• Provide loss control consultation (i.e., efforts to reduce both employer premium costs & workers’ compensation claims by improved safety services, work environment & policies) within assigned employer account portfolio and works with Employer Programs to enroll employers in the loss control programs.
• Review assigned employer protests & appeals and issue decisions to grant or deny based on Ohio Revised Code, Ohio Administrative Code, Ohio Bureau of Workers' Compensation rule and applicable policy.
• Works with other BWC Departments to resolve employers’ questions and problems related to coverage, jurisdiction, invoicing, payroll & premiums, independent contractor issues, and discount programs.

To Qualify, You Must Clearly Demonstrate:

Required Experience and/or Education:

• Completion of undergraduate core program in business administration, insurance & risk management or related field of study AND must be able to provide own transportation.
• Or 2 yrs. exp. in public or private insurance organization position that involved insurance sales, marketing or provision of consultative services to commercial clients/employers; must be able to provide own transportation.
• Or equivalent of Minimum Class Qualifications for Employment noted above.

Note: May require use of proficiency demonstrations to determine minimum class qualifications for employment.

Major Worker Characteristics:

Knowledge of insurance & risk management; risk classification; experience rating procedures; claim handling & reserving; rehabilitation services*; workers' compensation laws, policies & procedures. Skill in operation of personal computer*. Ability to define problems, collect data, establish facts & draw valid conclusions; write meaningful, accurate & concise risk reviews; gather, collate & classify information about data, people or things; answer routine & technical inquiries from employers.

(*) Developed after employment.

Technical Skills: Insurance, Risk Management, Business

Professional Skills: Attention to Detail, Critical Thinking, Customer Focus, Listening, Teamwork

EEO & ADA Statement:
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.


The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox [email protected].



BWC OCSEA Selection Rights:
This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.



Salary Information:
Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.



Transportation:
Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.



Educational Transcripts:
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.


All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.



Background Check:
Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.