Application Specialist/ Application Advisor

Company

Federal Reserve Bank of Cleveland The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives.


As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change.


For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.


Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

This role provides team and thought leadership for the entire lifespan of the application and advises on data management best practices to comply with organizational policies and standards. Ensures alignment with organization's IT strategy during the implementation of the most complex and/or highest visibility technology solutions effectively and efficiently through comprehensive analysis and requirements definition.

The role also addresses resolution of complex production issues and provides consultation, planning, and coordination associated with new software releases. Contributes to testing, training and migration activities offering insights into improvements. Acts as a project manager, coach, and mentor for staff when needed. May have oversight for staff as necessary

Essential Accountabilities

• Works independently, with guidance only in complex situations, to make sound decisions.

• Typically works outside of standard procedures but is responsible for cyclical and ad-hoc application administration activities.

• Exercises latitude in determining approach and objectives of assignments.

• Conducts reviews of completed work by other team members to ensure alignment with desired outcomes and strategic goals.

• Assesses upgrades and modifications that impact stakeholders while defining, documenting, testing, and implementing software upgrades/patches.

• Executes complex configuration, new configuration deployment, and environment migrations producing required audit trails and when needed informs changes to disaster recovery processes.

• Performs application testing, executes remediation steps, and escalates issues to vendors as needed.

• Assess and effectively communicate the impact of data or configuration changes as report tools are enhanced and make viable recommendations to remove impediments knowing the desired outcomes

• Designs, documents, and deploys database architectures/scripts mindful of application performance and sustainability over time.

• Works with product and project managers to research, define, prioritize, refine, and execute requirements; includes the design and maintenance of dashboards/reports.

• Acts as a liaison between the vendor and IT for hardware or software installation and maintenance.

• Participates in workgroup sessions to advance available reports, enhance workflows and evolve the application so stakeholders can manage risks; provide status updates and escalates as needed.

• Dedicates time to mentoring and educating team members. Provides ongoing support of training, skills development, product knowledge and defining and sharing best practices

• Performs other duties as assigned or requested.

Education and Experience

• Two years of college and 9+ years of related work experience OR

• Bachelor’s degree and 7 years of related work experience OR

• Master’s degree and 5 years of related work experience

Knowledge Areas – Expert Level

• Postgress, SQL and/or programming languages

• Excel, Tableau or other visualization tools

• GRC tool techniques and best practices (SAI360, Archer, ServiceNow)

• Risk management frameworks such as NIST, FISMA, COBIT, NIST, COSO and/or ISO

• Scrum and Agile Software Development Methodology

• Identity management standards, storage, and disaster recovery in the cloud

• Data Management Techniques & Best Practices

Skill Areas – Expert Level

• Critical thinking and problem solving

• Strong analytical skills to recommend remediation

• Precision in maintaining technical documentation

• Attention to detail and ability to communicate

• technical items to non-technical business owners

• Effective verbal and written communication skills

• Demonstrated ability to simultaneously manage multiple complex and time-critical activities

The expected starting salary range for the Application Specialist is between $111,400 and $139,200 annually and for the Application Advisor is between $123,700 and $154,600 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here:

Citizenship requirements

In addition, all candidates must undergo an enhanced background check and comply with all applicable information handling rules, and all non-U.S. citizens must sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship.

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to

[email protected]

.

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Always verify and apply to jobs on

Federal Reserve System Careers

or through verified Federal Reserve Bank social media channels

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers () or through verified Federal Reserve Bank social media channels.

Privacy Notice