Account Ops Coordinator

CBRE
New Albany, OH
About the Role:

As a CBRE Account Operations Coordinator, you will executebasic operational processes for work order management and service partnerfollow-up.
This job is part of the Contract Quality Management jobfunction. They are responsible for managing the delivery of contractualservices to ensure requirements are fulfilled.
This is a hybrid role (3 days onsite and 2 days remote) thatcan be filled in Cedar Rapids, IA; New Albany, OH, or Phoenix, AZ.

What You’ll Do:
Work with customers, service providers, and employees performing routine and non-routine activities.
Assist small to medium clients to achieve objectives. This includes coordinating processes, controls, cost, information, communications, and quality.
Resolve maintenance repair work orders in a timely manner. Assist with dispatching, scheduling, and post-service activities.
Attend periodic weekly calls with clients to review the status of projects and work orders.
Work with internal groups to communicate customer requirements and resolve any challenges, issues, or new opportunities.
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Impact through clearly defined duties, methods, and tasks are described in detail.
Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:
High School Diploma or GED with up to 2 years of job-related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset.
Ability to calculate simple figures such as percentages, discounts, and markups.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why CBRE?
When you join CBRE, you become part of a global leader incommercial real estate and investment services that help businesses and peoplethrive. We are dynamic problem solvers and forward-thinking professionals whocreate significant impact! Our collaborative environment is built on our sharedvalues — respect, integrity, service, and excellence — and we value the variedperspectives, backgrounds, and skills of our people. At CBRE, you have theopportunity to chart your own course and realize your full potential!
Our Values in Hiring
At CBRE, we are committed to fostering a culture whereeveryone feels they belong. We value diverse perspectives and experiences, andwe welcome all applications.

Applicant AI Use Disclosure:
We value human interaction to understand each candidate'sunique experience, skills and aspirations. We do not use artificialintelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Account Ops Coordinator position is $45,000 annually ($21.64 hourly) and the maximum salary for the Account Ops Coordinator position is $54,000 annually (25.96 hourly). The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Posted 2026-04-24

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