Transportation Coodinator

Job Description

Job Description

Summary/Objective

The position of Transportation Coordinator is to oversee transportation service logistics, ensure authorized transportation is available to individuals served, and ensure safe and well-structured transportation services to individuals with intellectual and developmental disabilities (I/DD).

Essential Functions

- Responsible for the efficiency, training and quality assurance, and implementation of daily routing for all transportation services within the designated regions and departments.

- Works with the Transportation Supervisor and/or Manager to ensure proper vehicle availability in regards to maintenance schedules and fleet requirements.

- Oversees required pre-trip vehicle inspection procedures conducted by drivers. Identifies and addresses concerns in a timely manner.

- Monitors vehicles for routine and non-routine maintenance needs.

- Enters vehicle work orders and communicates emergency needs to the Fleet Manager.

- Ensure drivers submit insurance and license information in a timely manner to the Driver Compliance Specialist.

- Implements recurring driver training to align with safety program and driver policies

- Works with stakeholders and clients to fulfill transportation-related contractual agreements.

- Supports staff when performing driving functions.

- Performs on-call transportation duties, including rotating carrying the on-call phone, responding to communications, implementing solutions to barriers, communicating changes to drivers, and informing contacts of delays.

- In the absence of the Transportation Manager/Supervisor, assists in predicting department growth and associated transportation needs, including route adjustments, vehicle, and driver needs.

- Ensures that the transportation of hand supplies is inventoried and correctly accounted for.

- Assists in the execution of the transportation department safety and compliance program.

- Adheres to company policies and procedures in addition to regulations, laws and other requirements from applicable governing bodies, certification, licensure and/or accreditation entities, etc.

- This position works in a variety of settings including but not limited to: professional office, community partner locations, outside in the elements, and at service delivery sites.

Other Responsibilities

- In the absence of Transportation Manager/Supervisor: Modify routes according to service needs, monitor fleet for safety and maintenance concerns, complete work orders, communicate with Fleet Manager/Director, complete initial driver orientation and driving skills evaluation, review billing for accuracy Assists clients with developmental disabilities in attaining the optimal level of independence.

- Serve as backup driver when necessary.

- Ensures legal compliance with state and federal regulations and Individual Service Plans (ISPs).

- Document and report to the required entities any incidents and accidents adversely affecting the health and safety of individuals served.

- Attend staff meetings and other meetings, as assigned.

- Complete all required documentation related funding, employment or general operations.

- Assure that proper procedures are followed regarding individuals and their inherent rights.

- Assist in the review and timely submission of all records, files, financial records, etc.

-Other duties as assigned.

Supervisory Duties

This position does not have supervisory duties.

Education, Skills, Experience and Requirements

- High school diploma or equivalent.

- Minimum of 1 year of experience in transportation, program management, or supervision in adult day habilitation services preferred.

- Must be proficient with spreadsheet and word processing software with the ability to

learn new programs expeditiously; experience in transportation routing software preferred.

- Positive attitude and enthusiasm for providing high-quality services to individuals with I/DD.

- Valid driver’s license and insurable driving record, if applicable.

Competencies and Attributes

Technical capacity

Problem solving/analysis

Attention to detail

Focus on customer service

Physical Demands/% of time

Balancing 25-50%

Near visual acuity 51-75%

Bending 51-75%

Pushing or pulling 51-75%

Handling/feeling 51-75%

Sitting 51-75%

Hearing >75%

Standing and/or walking 25-50%

Lifting and carrying up to 50lbs 51-75%

Use of electronics (i.e. computer, tablet) 25-50%

Manual dexterity >75%

Use of office equipment (i.e. copier/scanner) <25%

Verbal communication >75%

Work Hours: Typically Monday through Friday, 6:30 a.m. to 3:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel Requirements: Travel is occasional, but primarily local during the business day, although some out-of-the-area and overnight travel may be expected on occasion.