Product Consultant
- Facilitate workshops to align stakeholders, prioritize needs, and establish product direction
- Lead or support user and stakeholder interviews, usability testing, and field research
- Help our clients gain clarity and confidence in their product decisions so they can advocate for their product internally and guide it forward effectively
- Regularly present work to stakeholders, collect feedback, and iterate
- Document findings and translate them into actionable insights and concepts
- Create user flows, product flows, wireframes, and click-through prototypes to visualize the solution and guide development
- Define, prioritize, and write product requirements and tickets with clear context and rationale
- Collaborate with development throughout the build process to ensure feasibility, clarity, and alignment
- Identify friction points in interaction, experience, or process, and recommend improvements
- Work with the Product Practice Director to evolve our approach to product foundations (Discovery), definition, and alignment, and to share best practices and continuous improvements across teams
- Lead engagements, mentor other consultants, and contribute to team and departmental direction
- Champion the Product Practice internally and externally, advocating for product thinking across teams and helping clients understand the value of discovery, definition, and alignment
- Identify opportunities for continued or expanded engagement, including future product phases or adjacent needs, and route these to the Product Practice Director for collaboration and planning
- You build trust with clients
- You uncover underlying problems, not just stated requests, demonstrating the value of holistic product consulting
- You help teams move from ambiguity to action
- You create alignment across business, technical, and user perspectives
- You help development estimate and execute work with clarity
- A minimum of 3 years of experience in product consulting, UX design, product strategy, or similar. Senior-level candidates typically bring ~10 years of experience.
- Experience with digital products (web, mobile, and/or SaaS)
- Strong facilitation, communication, and collaboration skills
- Familiarity with whiteboarding tools (Miro, FigJam)
- Experience with wireframing and prototyping tools (e.g., Figma, Axure, ProtoPie)
- Ability to plan and conduct research (qualitative and quantitative)
- Ability to create product roadmaps and high-level estimates
- Skilled at writing and refining user stories and product requirements
- Comfortable navigating ambiguity and shifting priorities
- Strong stakeholder management and client-facing presence
- Ability to work independently and as part of a cross-functional team
- Consulting or agency experience
- Hands-on development experience (HTML, CSS, JavaScript, JS frameworks, etc.), and/on insight into how digital products are made
- Experience with accessibility (a11y), heuristic reviews, or analytics interpretation
- Experience leading and working within Agile or Scrum teams – and knowing when flexibility matters more than ceremony
- For senior+ levels: mentoring, public speaking, or thought leadership
- Health/Vision/Dental insurance effective first day of employment
- 401k match vested immediately
- Profit Sharing Bonus
- Annual professional development stipend ($1500)
- Quarterly self-organized event stipend
- One time bonus for remote office set up
- Paid parental leave
- Paid bench time
- Paid flex time for training, blogging, speaking engagements, and thought leadership
- 4 weeks paid vacation, holidays (8)
- Competitive industry salary
- Lunch and learns
- Team building events
- Small company feel with the resources of a sustainable and proven business model
- High employee retention and satisfaction (One of Cincinnati's Best Places to Work!)
- Work-life balance
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