Event Attendant/Cashier
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities To deliver quality customer service, receive payment from customers for parking services and facilitate the flow of traffic through the gate.- Arrive at work every scheduled day, on time and in a neat and clean uniform.
- Courteously assist customers by answering any questions they may have in a courteous manner.
- Direct incoming customers to available parking spaces.
- Count vehicles on location throughout shift, as needed.
- Write and issue violation warnings to tenants and visitors that violate garage policies.
- Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
- Provide assistance to customers that have forgotten where they parked their vehicle.
- Give directions and is knowledgeable of surroundings to inform customers of various locations in the city.
- Control traffic at entrances and exits as needed.
- Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility or Senior Manager.
- Communicate debris, water, oil spills and etc. to Facility or Senior Manager.
- Have a thorough knowledge of the major streets, landmarks and freeways in the area of the lot.
- Ensure successful customer interactions.
- Count “bank” money at the beginning of the shift to verify starting total.
- Collect cash and/or coupons and maintain security of cash.
- Make change and issue receipts or tickets to customers for each transaction.
- Verify shift transactions against money on hand and complete cashier shift report.
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