IT Help Desk Analyst
Must Have
- Excellent written and verbal communication skills. Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework.
Nice To Have
- Familiarity with Windows 11, Mobile Device Support (android iOS) experience, Networking certifications, Familiarity with Intune Microsoft Authenticator, Familiarity with Bomgar Remote application
Job Type: Contract
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Associate (Required)
Experience:
- IT support: 2 years (Required)
- Call center: 1 year (Required)
License/Certification:
- CompTIA A+ (Preferred)
- CompTIA Network+ (Preferred)
Ability to Commute:
- Columbus, OH 43219 (Required)
Work Location: In person
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