Field Service Technician

Job Description

Job Description

Company Description

The warehouse of the future is filled with our iFollow autonomous mobile robots instead of forklifts and our Atlas 2D pallet shuttles that allow for high-density storage (no wasted space!). And that's just part of our product offering.

Over the span of more than 40 years, we’ve grown into a company with 9 manufacturing facilities, 19 commercial offices, and the know-how of nearly 2000 employees serving customers in 40 countries.

In early 2021, we opened our US Office and have already grown to 35 people. It's exciting times to be at stow!

What will your day as an Robotics Service Engineer within stow Robotics look like? Challenge is already assured! Below is an overview of the challenges you face within this role in our organisation.

• You performs all the necessary tests, repairs, and maintenance of the technical installations at customer sites (this can be done national and/or international).
• As part of the helpdesk team you provide telephone support to end users and integrators in a limited 24/7 time schedule in a rotating schedule.
• You are responsible for PLC software (Beckhoff) configuration and live testing. Affinity with software is recommended.
• Training of end users and integrators, at customer site and at Movu Robotics.
• You assists the Commissioning team during installations.
• Detection commercial Service opportunities at current clients
• Travelling across US will be part of the schedule, with a few overnights a week
• Projects across the country doesn't scare you off

Who are we looking for?

• You have a bachelor's degree in electromechanics or equivalent through experience
• You’re willing and able to travel to project sites across the USA and Canada consistently; your travel percentage averages 90%
• Projects abroad do not scare you off
• Good knowledge of English. French or Dutch is definitely a plus
• Computer skills: MS Office + Teams
• You are sociable, eager to learn, driven and cheerful
• You are not afraid of heights

What do we offer you?

1. 20 days PTO, 5 days paid sick leave, 11 US paid holidays
2. Medical (currently BlueCross BlueShield), Dental and Vision Insurance, including Family coverage, all currently 90% Company paid
3. Company paid Short- and Long-Term Disability Insurance
4. Company Paid Life Insurance
5. Company Paid Accidental Death & Dismemberment
6. 401K with employer match, currently 4%
7. Partial Tuition Reimbursement after 12 months

Hourly Range: $30 to $35 an hour

Candidate must be based near Northern Ohio, or Toledo or Cleveland area —preferably within reasonable proximity to a major airport to support frequent travel.

EEO

Movu US provides equal employment opportunities to all employees and applicants for employment. stow prohibits discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.