Commissioning Service Manager

ABB
Cleveland, OH
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Service Operations Manager

In this role you will be responsible for Field Service Management within Process Automation Energy Industries ensuring customer deliverable execution of Commissioning upgrades and small projects.

The work model for the role is: Hybrid

This role is contributing to Process Automation Energy Industries in the US.

You will be mainly accountable for:
  • Oversee and manage on-site DCS commissioning activities ensuring adherence to project specifications and quality standards. Provide day-to-day management, leadership, and support to the Field Service Commissioning team, ensuring efficient coordination and execution of tasks.
  • Support project management, project teams, contractors, and clients in planning and executing commissioning phases of projects to meet deadlines and deliverables.
  • Collaborate with the sales team (where applicable) to support efforts in securing purchase orders by providing technical input and field service insights. Work with the proposal team (where applicable) to define field service requirements and scope during the proposal development stage. Coordinate with engineering teams (where applicable) to support project development, ensuring field service and commissioning needs are incorporated into design. Assist customers and the Field Service Commissioning team as requested, providing technical guidance, troubleshooting, and support during and after commissioning.
  • Prepare detailed documentation, manage commissioning schedules, ensure safety compliance, and drive continuous improvement through feedback and lessons learned.
  • Meet with employees and customers in the field to ensure needs are met (25% overnight travel is expected)

Qualifications for the role
  • 10+ years of experience in a Field Service function, Field Service Management, or Project Management roles and experience with 800xA, Harmony/S+ (preferred), or heritage ABB control systems.
  • Have sound knowledge of all ABB Field Service tools and methodologies & transactional fluency in SalesForce/Pulsar and SAP. Possess basic industry knowledge of Power Generation & Transmission (preferred), Pulp & Paper, Metals & Mining, Oil & Gas, and Utilities & Water, and renewable energy.
  • A bachelor's degree in Process Automation, Computer Science, Engineering, or a related field is required. Alternatively, a four-year degree combined with equivalent military technical training and a minimum of eight years of relevant experience, or a unique combination of education, experience, and demonstrated achievements may also be considered.
  • Excellent communication skills - written and verbal (English).
  • Must have a current visa or be authorized to work in the United States

More about us

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected] . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to and click on "Candidate/Guest" to learn more

Health, Life & Disability
  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D - 100% employee paid up to maximums
  • Short Term Disability - up to 26 weeks - Company paid
  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave - up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program

Retirement
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Posted 2025-11-09

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