Customer Service Management

Traveling with Michaila
Canton, OH
We're hiring a Customer Service Management professional to oversee client interactions, ensure service standards are met, and support a smooth, high-quality experience from first contact through completion. This fully remote role is ideal for someone whos organized, people-focused, and confident managing multiple client needs while working independently. The individual will need to be able to work indepedently while having resources and tools and mentorship.

What Youll Do:

  • Oversee and support client communications and service workflows
  • Ensure timely responses, follow-ups, and issue resolution
  • Coordinate details, schedules, and confirmations as needed
  • Maintain accurate records and service documentation
  • Provide professional, friendly leadership in client-facing situations

What Were Looking For:

  • Strong communication, organization, and problem-solving skills
  • Customer service or client management experience (preferred, not required)
  • Ability to multitask and work independently in a remote setting
  • Reliable, detail-oriented, and tech-comfortable
  • Must be a citizen of the US, UK, Mexico, Australia, Spain and LATAM

Why This Role Stands Out:

  • 100% remote flexibility
  • Training and ongoing support provided
  • Clear path for growth within a supportive team
Posted 2026-02-05

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