Director, Facility Operations

Columbus Crew is seeking a Director, Facility Operations , that provides strategic and operational leadership in facility operations and maintenance. The Director ensures that all facility-related services align with and support the Clubs mission while maintaining high standards for safety, sustainability, responsiveness, and operational efficiency.

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Essential Duties & Responsibilities

• Leadership and Strategic Oversight
  • Vital member of the Operations Leadership Team
  • Provide leadership for facility operations staff, fostering leadership development and succession planning.
  • Promote a culture of accountability, service excellence, and continuous improvement
  • Contribute to club strategic planning efforts by aligning Facility Operations with Club growth.
  • Oversee department hiring, payroll and compensation processes and participate in Club's staff review and evaluation cycles
• Facility Operations Oversight
  • Provide oversight of all club infrastructure and building systems including mechanical, electrical, plumbing, fire/life safety, and structural items
  • Lead the execution of preventive and deferred maintenance programs, leveraging CMMS platform and asset performance data to guide lifecycle planning and operational readiness
  • Guide utility planning efforts ensuring operational resilience and continuity
  • Collaborate in the development of facility policies and procedures that align with safety codes, environmental regulations and club expectations
  • Champion facility optimization, energy efficiency initiatives and capital renewal strategies in collaboration with Operations Leadership
  • Monitor vendor performance, contract compliance and service-level outcomes
  • Provide oversight of workload management, and CMMS platform, ensuring accurate service, PM scheduling, asset tracking and facility performance.
  • Ensure compliance with applicable codes, regulations, and club requirements in coordination with any city, county or state requirements.
• Project and Asset Management
  • Lead deferred maintenance prioritization and facility condition assessments to inform capital planning
  • Utilize CMMS and asset management data to support lifecycle planning and informed decision-making regarding investments in building systems
• Budget and Resource Management
  • Provide leadership for operational budgeting across all facilities ensuring alignment in club priorities, utility forecasting and long-range capital planning
  • Oversee coordination of Facility Operations budget to manage expenditures, chargeback within the club, and procurement of operational supplies
• Cross-Club Collaboration and Communication
  • Liaise with club departments to coordinate facility operations to minimize service disruptions
  • Maintain transparent communication regarding planned outages, emergencies and projects
  • Work with state agencies, consultants and contractors to meet regulatory requirements and operational goals

Minimum Qualifications

• Bachelor's degree in facilities management, operations or a related field.
• Minimum seven (7) – ten (10) years of experience in Facility and/or Stadium Operations
• Thorough knowledge of local, state and federal code and building requirements
• Demonstrated management experience leading and overseeing technical operations and services
• Experience planning and implementing deferred maintenance and infrastructure projects as well as capital planning
• Experience leading and managing facility and stadium operations team
• Proven success working in a fast-paced environment with a sense of urgency and ability to balance ever-changing priorities.
• Being a team player who proactively assists in the management of daily operations, including when tasks fall outside of the standard .
• Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours

Preferred Qualifications

• Master's degree
• Sports / Hospitality / Entertainment industry
• CFM, FMP, CEM, or equivalent facilities certification