Regional Channel Manager- Industrial

Phoenix Contact
Cleveland, OH

Job Summary

The Regional Channel Manager serves as the frontline presence at assigned Channel Branches across specified targeted regions, responsible for executing regional strategies and aligning Phoenix Contact’s Partner Experience and Channel objectives with customer needs. This role leads the development and execution of corporate strategy within the assigned territory, working collaboratively with regional sales and distribution leadership to expand revenue and brand recognition across all applicable platforms. The Regional Channel Manager fosters strong, growth-oriented relationships with channel partners and branch locations, communicates strategic initiatives, and ensures the creation and refinement of efficient, mutually beneficial policies and procedures. Success in this role requires strong interpersonal skills to engage cross-functional resources across the Phoenix Contact Group, strategic thinking, and hands-on leadership to drive partner engagement and deliver exceptional customer value.

This role will cover the Ohio Valley & Great Lakes Regions. 

Responsibilities

  • Serve as a consistent and professional presence at assigned Channel Branches, representing Phoenix Contact and supporting day-to-day partner needs.
  • Develop and execute regional channel strategies that align with corporate goals and address the unique needs of assigned markets.
  • Collaborate with Corporate Channel Account Managers to implement national strategies at the regional level, ensuring consistency and alignment.
  • Partner with Regional Sales Managers to support go-to-market strategies and drive regional sales initiatives.
  • Build strong relationships with Branch Managers, Inside Sales, Operations, and OEM Sales Teams to align objectives, drive shared goals, and identify new customer opportunities.
  • Oversee and manage inventory needs to ensure product availability and support for the regional customer base.
  • Lead or coordinate New Product Introductions (NPIs) and product training sessions to ensure partner readiness and product knowledge.
  • Provide leadership and support for branch-level and customer-specific opportunities, acting as a trusted advisor and problem solver.
  • Design and execute regional MARCOM initiatives, including promotions, advertising, and localized web content to enhance brand visibility.
  • Enhance digital tools and resources to support partner enablement and improve the overall partner experience.
  • Maintain a customer-first mindset when implementing programs and marketing initiatives to ensure measurable value for partners and end users.
  • Conduct quarterly business reviews with channel branch locations to assess performance, review programs, and identify improvement opportunities.
  • Make recommendations to the Channel Management Team to improve distribution policies, procedures, and programs.
  • Assist in the development and enforcement of distribution policies and transactional business procedures.
  • Collaborate with the Channel Specialist Team to improve reporting and performance measurement.
  • Work with Product Marketing Managers to support the development and execution of marketing programs.
  • Participate in factory and field-based distributor training to enhance partner capabilities.
  • Maintain strong technical and application knowledge of Phoenix Contact products through ongoing training and development.
  • Demonstrate initiative, accountability, and integrity in all interactions, taking ownership of tasks and commitments.
  • Foster a collaborative team environment by expressing appreciation, sharing knowledge, and supporting others.
  • Embrace change and continuous learning with curiosity and adaptability in the face of new challenges.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree strongly preferred or equivalent combination of education and experience.
  • Five years’ experience in the industrial marketplace preferred, with 3+ years of proven success in Industrial Sales. 
  • Be proficient in R3/Base selling skills and implement to build strong customer relations.
  • Understanding of distribution as a manufacturer’s sales channel (profit margins, inventory levels, turns, etc.)
  • Must possess strong oral and written communication skills.
  • Proficiency in Windows based applications (Word, Excel, and PowerPoint).
  • Strong organizational skills with the ability to multitask
  • Superior organization, time management and analytical skills.

Essential Job Functions

  • Must be able to travel via airplane.
  • Must have a valid driver’s license and be able to operate an automobile for up to six hours at a time.
  • Must be able to lift a minimum of 50 lbs. (sample, demos, literature)
  • Must be able to travel overnight 50%.
  • Comply with company dress code guidelines.
  • Punctuality in all aspects is required.
  • Timely submittal of expense reports, monthly account reports, visit reports, and business reviews.
  • Regular and on-time attendance

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, tuition assistance, and more!

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email [email protected].

 

Notice to Staffing Agencies, Placement Services, and Professional Recruiters:

Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.

 

Posted 2026-03-31

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