Milieu Supervisor - Gero Unit

Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is their number one reason for working at Lakeside and we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. The 365-bed facility is one of the largest free-standing psychiatric hospitals in the United States. We are located on a serene 37-acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults and seniors. Lakeside’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illness and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

Job Description

The Milieu Supervisor is responsible for the supervision and safety of patients by Community Counselors on the East unit. The Milieu Supervisor creates a safe environment for patients, saves lives when necessary, provides hope, empowers patients, and teaches new tools for staff to use when working with patients. The Milieu Supervisor provides direct patient care under the supervision of the Director of Nursing. Primary responsibilities include the supervision of CC’s, ensuring a safe and therapeutic milieu, crisis intervention, individual/family education groups, and ensuring all patients attend to their activities of daily living.

The Milieu Supervisor also ensures that the program schedule set in place by the Program Director is adhered to by staff. The Milieu Supervisor will serve as a liaison between Social Services, Nursing Services, and Medical Staff Services. Additionally, the Milieu Supervisor will work with all Nursing staff to ensure Special Behavioral Treatment Plans are carried out as written by the treatment team.

The Milieu Supervisor will function as a staff-development trainer, sharing expert techniques and strategies with core and prn staff. This will include demonstrating effective crisis-management skills, taking proactive steps to prevent crises on the units when warning signs become evident, and provide a coach-to-team approach of problem-solving on the units. Additionally, the Milieu Supervisor will be responsible for recognizing nursing team members who need additional training with therapeutic techniques/skills and provide intentional redirection and oversight to help improve such skills.

This opportunity provides the following:

• UHS is a challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions
• 401k plan with company match for full-time and part-time positions
• Generous Paid Time Off

Job Requirements

Education: Bachelor's Degree in Special Education, Psychology, or related field preferred.

Experience: Must have 5 – 7 years of experience in hospital or healthcare setting; experience with behavioral health population preferred.

Knowledge: Must possess knowledge of psychiatric group processes, therapeutic relationships processes, age specific growth and development, limit setting and behavior management, crisis management with aggressive behaviors, and CPR training.

Universal Health Services (UHS)

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physicians’ network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotions and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.