Associate Director, IT Project Management

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The Associate Director, IT PMO is accountable for the overall effectiveness, maturity, and delivery outcomes of the Cybersecurity segment in the IT Project Management Office. This role provides strategic leadership for program and project delivery, leads PMO managers and senior practitioners, and supports establishing the operating model, standards, and rhythms that enable predictable, high‑quality execution of complex initiatives.

The Associate Director partners closely with Portfolio Management, Finance, Cybersecurity, and Business Leadership to ensure approved initiatives are delivered successfully, interdependencies are actively managed, and delivery performance is transparent and aligned with enterprise objectives. The p[erson in this role will have experience in security frameworks and regulatory compliance. This role does not own portfolio governance or demand decision‑making but is responsible for execution excellence once initiatives are approved.

Key Competencies

• Enterprise program & project management leadership
• PMO strategy, operating model, and maturity development
• Executive communication & stakeholder influence
• People leadership and leadership‑of‑leaders
• Cross‑organizational dependency and risk management
• Financial and delivery performance management (in partnership)
• Change leadership and organizational enablement

Key Responsibilities

PMO Strategy & Operating Model

• Contribute to the PMO vision, strategy, and operating model to support enterprise delivery needs.
• Implement standardized program and project delivery practices, tools, and operating rhythms across assigned segments.
• Drive continuous improvement in delivery predictability, transparency, and value realization.
• Ensure PMO practices scale appropriately across diverse technologies and delivery models (Agile, Hybrid, Waterfall).

Leadership & Talent Development

• Lead and develop PMO managers, program managers, project managers, and related delivery roles.
• Establish clear accountability, performance expectations, and career pathways across the assigned PMO segments.
• Build leadership capability within the PMO through mentoring, coaching, and succession planning.
• Foster a culture of accountability, transparency, collaboration, and continuous learning.

Program & Project Delivery Oversight

• Provide executive oversight of complex programs and critical initiatives spanning multiple workstreams and teams.
• Ensure effective management of interdependencies, risks, issues, milestones, and delivery outcomes.
• Hold PMO leadership accountable for delivery performance, recovery actions, and risk mitigation.
• Serve as the escalation point for enterprise level delivery challenges and cross organizational conflicts.
• Ensure consistent application of program and project management methodologies, standards, and templates.
• Act as the escalation point for delivery risks, blockers, and complex interdependencies.

Resource & Capacity Management

• Lead PMO resource planning and capacity management for assigned segments.
• Partner with portfolio leaders, and functional managers to align resources with approved initiatives.
• Assign practitioners based on capability, workload, and development needs.

Portfolio Management

• Partner with finance and portfolio managers to support management of portfolio budgets and forecasts.
• Deliver executive-level reporting on portfolio health, status, KPIs, and strategic alignment.
• Facilitate portfolio delivery meetings, steering committees, and executive reviews.

Stakeholder & Executive Partnership

• Act as a trusted advisor to executives on portfolio delivery health, enterprise risks, and execution readiness.
• Partner with Portfolio Management, Finance, and Business Leadership to support execution of approved initiatives.
• Navigate complex stakeholder environments and resolve competing priorities affecting delivery.

Reporting, Metrics & Transparency

• Define and oversee KPIs that measure delivery performance, program health, and PMO effectiveness.
• Ensure consistent, high‑quality executive reporting across programs and projects.
• Identify systemic risks, delivery trends, and opportunities for improvement across the enterprise.

Required Qualifications

Use your skills to make an impact

• 10 + years of progressive program and project management experience leading large-scale complex technical initiatives.
• 5+ years of people leadership experience, including managing managers and senior practitioners.
• 5+ years of managing large-scale cybersecurity initiatives, with familiarity in security frameworks (e.g., NIST, CIS) and regulatory compliance (HIPAA, PCI, SOC2)
• Bachelor's degree in information technology, computer science, or related field
• Demonstrated success leading large‑scale, multi‑year programs with significant cross‑organizational dependencies.
• Strong understanding of project and program management methodologies (Agile, Hybrid, Waterfall).
• Exceptional executive communication, leadership presence, and stakeholder management skills.

Preferred Qualifications

• Master’s degree in Business Administration or related field.
• PMP, PgMP, PMI-ACP, SAFe, Six Sigma, cybersecurity certifications.
• Experience with financial oversight and strategic initiative planning
• Experience leading PMOs within large enterprise or highly regulated environments.
• Knowledge of project management tools (ServiceNow, Jira, ADO, Office Suite of Products, etc…)
• Experience in highly regulated industries (healthcare, finance, government).
• Familiarity with cybersecurity tools and platforms (e.g., identity management, endpoint security, data protection)

Additonal Information

Location Preference - IT hub locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; or Washington, D.C.

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To Ensure Home Or Hybrid Home/Office Employees’ Ability To Work Effectively, The Self-provided Internet Service Of Home Or Hybrid Home/Office Employees Must Meet The Following Criteria

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$138,900 - $191,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 01-25-2026

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

If you have questions about this posting, please contact [email protected]