Home Services Project Specialist

Job Description

Job Description

OUR STORY AND HOW YOU CAN HELP CONTRIBUTE
Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping people via a full-service approach to consignment; revolutionizing how homeowners, estate managers, dealers and collectors connect with a world of shoppers seeking rare and wonderful things. Each day the global auction platform unleashes an ever-changing assortment of art, jewelry, fashion, collectibles, antiques and more, most with a starting bid of $1.

EBTH aspires to be the first stop for secondhand online. We stand behind our work and offer every customer the “EBTH Promise”. If we don’t uphold our end of the bargain, we’ll do our best to make it right.

We’re seeking an innovative Home Services Project Specialist who is an effective leader, thrives in a fast paced environment, and can juggle multiple projects simultaneously while delivering world class service. In this role, you will work closely with the sales team, project managers, clients and internal departments to facilitate the execution and delivery of Home Service Contracts in the greater Columbus, OH area.

As a dynamic company, we move fast and seek to continuously improve – and while this will be a very demanding position, you’ll be surrounded by a passionate team of individuals who are dedicated to the common goal of drastically changing the way personal property is sold, bought and moved across the country – and we have a lot of fun while we’re doing it. We’re proud of our journey and we’re eager to share our story with shoppers, clients and consignors across the world!
Discover everything uncommon at EBTH.COM.

TASKS YOU’LL BE JUGGLING

• Bring appropriate supplies to the project site including boxes, packing materials and tags.
• Update seller project folder with move photos one day prior to move.
• Maintain communication with the seller throughout your time onsite. Keep them up to date on your progress.
• Quick pick items onsite for inventory management with app on your phone.
• Pack all items in preparation for move day.
• Provide end of day project progress to the assigned Project Manager.
• Assist with onsite custom pickups.
• Assist with receipt of items upon arrival to CPC.
• Participate in daily Home Services team meetings.
• Flex into Operations Curation, Cataloging or Attribution onsite at the CPC when there are limited Home Services projects.
• Communicate any pertinent information to the Home Services Manager/leadership concerning how items should be sold or merchandised.

CREDENTIALS WE ARE SEEKING

• Minimum 2 years of experience in customer facing related work.
• General product knowledge across multiple categories (art, fashion, decor, furniture, jewelry, etc).
• A team player that is goal-focused, self-motivated, and flexible.
• Strong communication, organization, and project execution skills.
• Ability to balance attention-to-detail with quick execution.
• Ability to move / lift up to 25lbs.
• Problem solving skills.
• Technical skills. You will be required to use work related apps on your personal phone.
• Ability to travel up to two hours away from CPC to project sites.
• Personal vehicle with required insurance to drive to project sites.

We are not providing relocation for this position and are only accepting applications for candidates who are located in Ohio and/or the Columbus, OH metropolitan area.

We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.

Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time.

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