Rental Coordinator Req ID 6133

Description

Find YOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing dynamic industry leader and partner of choice for the products and solutions that help our customers build improve feed power and protect our world. Come grow your career - See what opportunities await today!

JOB SUMMARY:

This individual will be the primary point of contact for all customers sales personnel and other company personnel at the CAT Rental Store. The Rental Coordinator is responsible for coordinating rental sales and support services communication and information flow for the branch equipment rental fleet by determining customer rental needs and handling all corresponding rental reservations.

JOB QUALIFICATIONS:

• High school diploma or equivalent required.
• Three years of experience in customer service preferred experience in the heavy equipment and/or equipment rental industry.
• Excellent computer skills proficiency in MS Office required.
• Must understand and be able to effectively explain the companys LDW policy.
• Must understand and be able to effectively communicate equipment applications and key performance specifications.
• Understands usage and applications of all rental equipment and services offered.
• Must have a thorough knowledge of common equipment failure problems and how to resolve them.
• Must recognize the difference between similar products and the advantages/disadvantages of applications.
• Must have working knowledge of construction phases to properly advise applications.

KEY COMPETENCIES:

• Strong customer service skills.
• Ability to handle multiple tasks.
• Organized and detail-oriented .
• Strong mechanical aptitude.
• Strong written and verbal communication skills are essential.

EMPLOYEE BENEFITS

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Two options are available including an HSA with a dollar-for-dollar match of up to $1200 per year.
• Dental & Vision Insurance: Comprehensive coverage options.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance Short-Term Disability and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay annual bonus potential and company success share bonuses.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop bend kneel crouch reach and twist; to lift carry push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Repetitive Motions: Frequent movements requiring the use of hands wrists and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations with both constant and sudden loud noises possible.

EEO Veterans & Disabled Employer and VEVRAA/503 Federal Contractor.

Required Experience:

IC