Customer Services Representative
Job Description
Job Description
We are seeking a Customer Services Representative to join our team! You will be responsible for helping customers by providing service information, setting appointments and handling some overflow sales.
Responsibilities:- Handle customer inquiries
- Provide information about the products and services
- Access and edit scheduling
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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