Software Engineering Mgr Sr - Fraud Transaction Processing

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Mgr Sr. within PNC's Technology organization, you will be based in Pittsburgh, PA Strongsville, OH or Denver, CO

The Software Engineering Manager Sr will lead 2 to 3 engineering crews responsible for the design, development, and operation of high volume, mission critical fraud transaction systems. This role is accountable for engineering execution, people leadership, platform resilience, and delivery of secure, scalable solutions that protect customers and the bank from financial crime. The manager will partner closely with Product, Architecture, Analytics, Risk, and Operations to ensure fraud transaction capabilities meet regulatory expectations while supporting real time decisioning, high availability, and continuous improvement.

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Key Responsibilities

Engineering Leadership & Delivery

• Lead and manage multiple software engineering teams delivering fraud transaction processing, decisioning, and supporting platform services.

• Own end to end delivery across the software lifecycle: design, development, testing, release, and production support.

• Ensure systems meet performance, scalability, resiliency, and availability requirements for real time and near real time fraud detection.

• Drive engineering best practices including code quality, automated testing, deployment, observability, and incident prevention.

Platform Stability & Risk Management

• Accountable for production stability, incident response, root cause analysis, and prevention of repeat issues.

• Partner with SRE, Operations, and Security to improve MTTD/MTTR, monitoring, alerting, and runbooks.

• Ensure compliance with enterprise risk, audit, and regulatory requirements related to fraud, data protection, and access controls.

People Management & Talent Development

• Directly manage BSAs, engineers, and quality engineers.

• Set clear expectations, provide coaching, and develop succession plans.

• Foster a culture of accountability, continuous learning, and operational ownership.

• Participate in hiring, onboarding, performance management, and workforce planning (FTE and contractor mix).

Strategy & Cross Functional Partnership

• Translate business and fraud risk strategy into executable engineering roadmaps.

• Collaborate with Product Management on prioritization, scope, and delivery commitments.

• Align with Architecture on platform direction, modernization, and technical standards.

• Communicate effectively with senior technology and business leadership on status, risks, and outcomes.

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Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.

• 8+ years of software engineering experience, including 3+ years in a people management role.

• Experience leading transaction heavy, distributed systems in regulated environments.

• Strong background in Java based or JVM ecosystems; experience with APIs, messaging, and data persistence.

• Proven ability to manage production systems with high availability and strict SLAs.

• Experience operating within Agile / SAFe delivery models.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manage a group of software engineers/managers across multiple product lines.

• Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.

• Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design.

• Identify issues, share best practices, and drive continuous improvement.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Customer Solutions, Design, Financial Fraud Prevention, Fraud Management Systems, Fraud Monitoring, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Agile Development, Application Development Tools, Coaching Others, Continuous Learning, Design Thinking, Emerging Technologies, Influencing, Innovation

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $123,000.00 - $192,050.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 02/19/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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