Logistics Operations Coordinator

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:

Position Summary: The Logistics Operations Coordinator plays a key role in ensuring Leaf Home shipments are accurately tracked, scheduled, and communicated across our internal teams and transportation partners. This role is responsible for monitoring shipment activity, coordinating freight pickups, preparing shipping documentation, and maintaining shipping data within internal systems. This position works closely with transportation vendors, warehouse teams, and internal stakeholders to ensure products move efficiently across the Leaf Home network.

Employee Benefits:

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid parental leave
• Career development programs, childcare assistance, and free gym membership
• Employee assistance program, discount marketplace, and employee resource groups (VetConnect, DEI Committee, Women’s Committee)

Essential Duties and Responsibilities:

Shipment Coordination

• Track and trace all Leaf Home shipments
• Build shipments in internal systems and determine appropriate carrier or shipping mode
• Schedule freight pickups with transportation vendors
• Issue freight arrival notices to internal and external locations
• Issue parcel arrival notices to internal locations

Shipping Documentation & Systems

• Prepare and review required shipping documents
• Maintain shipment data and consignee information in internal systems
• Manage location addresses and shipping accessorial requirements within software and Excel
• Send weekly shipping schedules to transportation vendors

Communication & Operational Support

• Communicate shipment status updates with internal teams and transportation vendors
• Assist the Transportation Supervisor, Warehouse Specialists, and other team members as needed
• Inform management of ongoing performance or operational issues
• Support additional logistics and shipping responsibilities as assigned

Experience and Minimum Qualifications:

• High school diploma or equivalent
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Demonstrated customer service and communication skills with the ability to support internal and external stakeholders.
• Detail-oriented with strong problem-solving abilities and the ability to adapt to changing priorities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and related tools).
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities, or Certifications:

• 1+ years of Transportation experience.
• Certification or equivalent in Transportation or Logistics management.

Travel Requirements:

• No travel required.

Overtime/Additional Hours Requirements:

• May be requested to work overtime on evenings and weekends dependent on business need.

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
  

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Americans with Disabilities Act Statement and Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].