Dental Patient Coordinator/ Receptionist

Chagrin River Dental
Willoughby, OH

Job Description

Job Description

Chagrin River Dental is seeking a friendly, organized receptionist with dental insurance and practice-management software experience to manage front-desk operations and support patient care.

Key Duties:

- Greet patients, answer phones, schedule/confirm appointments

- Verify insurance benefits, obtain authorizations, submit and follow up on claims

- Post payments, collect co-pays, and manage patient balances in practice software

- Maintain electronic records, scan documents, and manage recalls/reminders

- Communicate estimates and assist with referrals; follow HIPAA and office policies

Requirements:

- 1+ years front-desk dental or medical experience with insurance handling

- Proficiency in dental practice management software or similar

- Strong communication, data-entry, and customer-service skills

- Knowledge of CDT codes and basic billing/claims processes

Hours/Compensation:

- Full-time; 32 hours or more/ week

- Competitive pay based on experience

- Benefits include PTO and holiday pay. Other benefits may be available and are to be discussed during interview

Chagrin River Dental is an equal opportunity employer.

Posted 2026-03-21

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