Senior Software Engineer

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

The Opportunity

We are seeking an accomplished and highly influential Senior Software Engineer to join our E-commerce team in Central Europe. In this role, you will be a key part of improving and extending our entire e-commerce platform-from warehouse integrations to frontend views and everything in between. You will act as a technical leader, driving the technical vision and execution for complex, cross-functional initiatives that make healthcare and pet care solutions more accessible for everyone.

What You'll Do (Responsibilities)

Technical Execution & Architecture

• Technical Implementation: Architect and build scalable solutions for services connected to our e-commerce platform, ensuring alignment with the broader technical roadmap.

• Problem Solving: Resolve complex, ambiguous technical issues across warehouse integrations and user-facing systems, acting as a technical subject matter expert for the team.

• System Design: Design coherent, multi-component solutions in collaboration with Product partners to ensure high-quality, intuitive user experiences.

• Deployment Mastery: Lead the successful rollout of major features and take ownership of streamlining delivery pipelines through CI/CD and automation.

Operational Impact & Best Practices

• Drive Efficiency: Improve team productivity by identifying and addressing technical debt and proactively automating repetitive manual tasks.

• Monitoring & Reliability: Implement robust metrics, monitoring, and alerting for every project to ensure high system availability and performance.

• Technical Discovery: Conduct research and spikes on new tools or third-party providers to help the team make data-driven "buy vs. build" decisions.

Collaboration & Technical Influence

• Cross-Functional Alignment: Own technical initiatives from conception to delivery, effectively communicating technical constraints and trade-offs to non-technical stakeholders.

• Peer Mentorship: Provide technical guidance and thorough code reviews for Level 1–2 engineers, fostering high standards for code quality and maintainability.

• Constructive Collaboration: Use clear, empathetic communication to navigate technical disagreements and build consensus within the engineering team.

What You Bring (Skills & Experience)

• Demonstrated Seniority: 5+ years of relevant work experience as a full-stack engineer with a proven ability to deliver complex software solutions to production.

• Technical Breadth & Depth: Strong knowledge of our polyglot environment and core tech stack:

  • Languages: TypeScript/JavaScript, Node.js.

  • Frameworks/API: Vue.js, Nuxt, and GraphQL-based APIs.

  • Infrastructure: AWS, Docker, and MySQL/PostgreSQL.

• Architectural Fluency: A proven ability to create defect-free designs involving multiple interacting components and system boundaries.

• E-commerce Expertise: Previous experience working with e-commerce products is considered a strong plus for this role.

• Communication: Excellent verbal and written communication skills with a consultative and proactive approach to stakeholder management.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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