Parts Department and Ride Experience Specialist Mansfield, Ohio

Salary Range: $15-$20 plus commission Job post summary
Date posted: June 25, 2025 Pay: $14.00 – $20.00 per hour Job description: Ride Experience Specialist – Parts & Accessories Location: Mansfield, Ohio Job Type: Full-time About the Role We are hiring a Ride Experience Specialist to help riders get the most out of their machines through the right parts, accessories, and gear. This role focuses on guest experience first—welcoming riders, learning how they ride, and guiding them to the products that fit their needs. If you love motorcycles and powersports, enjoy talking with people, and thrive in a fast-paced retail environment, this is a great fit. What You’ll Do Greet customers and create a welcoming, enthusiastic environment
Ask discovery questions to understand riding style and needs
Recommend parts, accessories, apparel, and upgrades
Build quotes and close over-the-counter sales
Support service by recommending accessorization on new and serviced units
Maintain professional product displays and merchandising
Process special orders and follow up with customers
Work closely with technicians and sales team to deliver a seamless guest
experience What We’re Looking For Customer-facing retail or hospitality experience preferred
Knowledge or passion for motorcycles / ATVs / UTVs / powersports
Strong communication and relationship-building skills
Comfortable using computers/POS systems
Team player who enjoys a fun, fast-moving environment
Willingness to learn product lines and attend training
Preferred (Not Required) Prior dealership experience
Parts counter or service advisor experience
Familiarity with brands such as Polaris, Can-Am, Indian, Ducati, Honda, Yamaha,
Kawasaki, KTM, etc. What We Offer Competitive pay plus commission/bonus opportunities
Employee pricing on parts, accessories, apparel, and units
Paid training and product certification opportunities
Advancement opportunities within the dealership
Positive, team-focused culture Compensation Based on experience, plus
performance incentives.
Job Type: Full-time
Benefits: 401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance Work Location: In person